Fabilia Family Resort Rosolina Mare

Reception irraggiungibile. Lo stabile uno schifo.. noi fuori dal parcheggio con una bambina di 6 mesi.. e nessuno rispondeva al telefono. Sporco in giro le ragnatele che si vedevano.. l acqua della piscina verde marcio. Non abbiamo voluto soggiornare assolutamente. Ho prenotato da un altra parte! Mai più e non lo consiglio! E volevate 100€ di caparra? Anche no!

I was on vacation in Tize appartments reserved via Booking and I am dissaponted by provided service. When we made check in and came to appartment at 5 o'clock there were no sheets on beds neither towels. So I went back to reception and they said they will bring it. I went to pool. There you need to swim with hat and no hats were avaliable to purchase. After 2 hours sheets were still not there. I have called reception and they said they will bring it in 30 minutes. Nothing happened so I called again. Again they said they will bring it and still nothing all day. Then I went on reception again, trully dissapointed by service and unprofessional behaviour and demanded that they provide me service which I paid for. At 22 o'clock I came back from city and only one bed had sheets on it, the other sheets were just laying on the other bed. Again unprofessionally and on top of that there were no sheets for pillow! The dish was dirty and we did not have any cooking pan - just one big (6l) pot in which I was unable to make some eggs or something for breakfast. And there was unhealthy mud on wall behind small TV as well! With right management I believe that is easy to solve and experience would be on whole different level.

È stata una bellissima vacanza grazie agli animatori che sono simpaticissimi e disponibili per qualunque cosa soprattutto gli animatori Anna, Claudia e Pippo grazie a loro ritornerò il 15 agosto per rivederli