SureStay Hotel by Best Western Rossland Red Mountain

Just awful! Given a room that was not cleaned! Second room stunk! Like, really smelly from the air conditioning (our guess). Threadbare towels. TV didn’t work (tried contacting the front desk but no one answered the phone) Not enjoyable in the least! If we were not as tired as we were, we would have left!

Dirty rooms. Hair everywhere. Dirt stick on walls. Smelly rooms, maybe the carpet. Blood stains on bed soaked through to the sheets. One female staff member rude and appeared like she hated her job. Had to ask to have continental breakfast refilled,always out. Dont know if they were cheap or ill prepared for the number of guests they had. Don’t eat the bread. The male runs his fingers through his hair and then picks up the bread to put in a bag. Cherri is exceptionally nice. A positive, the beds are actually comfy. We bought our own linens to put on top as we didn’t want their sheets and top covers near our bodies. The hot tub is okay but they cut out all the views with the way they put up walls. Some days it was pretty dirty.

It was smelly

Close to the hill clean and reasonable.

Clean and very quiet room. Good location to Rossland and Red Mountain.

Perfect, simple hotel at a reasonable price. Really appreciated the laundry machines.