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No one attended at the reception where it’s say open till 8.00 pm with a very long drive and final arrived at motel. Caused everyone chaos, you can send email with instructions how to check in or key code to retrieve the keycard.

Love these apartments

Our family used as a base while attending kids basketball competitions . Stayed in number 9 2 bedroom apartment very comfortable for mum dad and 2 kids . Very clean good size fridge and the basics to cook light dinners or breakfast. Easy walk to basketball,cricket hockey fields Will definitely stay again .

Jeff the Essondon Bomber Fan was a pleasure to deal with throughout my stay. He not only accommodated myself at short notice, was friendly, kind and relaxed allowing me to feel comfortable during my stay. Also allowing a allocated space for my Landcruiser as I was in the process of moving items to storage, identifying suitable long term accomodation, resting from travel and undertaking daily duties during a period where Townsville was impacted by cyclone and tropical low. Housekeeping staff were also kind and friendly, as were travellers and short stay workers/young families. Just the sound of families having fun in the outdoor pool space in the afternoon was enough to bring relaxation, without needing to dip a toe in the water. I would happily recommend this establishment to friends and also family on the Tiwi Islands. This would be a more than suitable location for my mother to be accommodated during upcoming visits to Townsville.

We are on a road trip to Port Douglas and back to Brisbane overnighting in hotels and motels along the way, whilst relying on TA review before booking. This motel is well overpriced with very poor quality appliances and facilities, viz dirty partly functioning AC and remote, cheap toaster doing half its job, cheap furniture, etc. No emergency evacuation instructions in room. Avoid this motel and find another.

The room was clean and the kitchen well equipped. The staff were great, friendly and helpful. Would definitely stay again.

We stayed one night. I wish to advise that it was an extremely enjoyable experience at Cascade Motel on Bowen Road. The customer service was outstanding and the facilities including the well equipped kitchen were very clean and we had so much room to move. The price was excellent. We will be making this motel our stay in Townsville from now on.

Room was very clean and decent accommodation for the price. well worth the stay. Geoff was very polite and organized my room key for after hours pick up. will revisit.

I flew in late and left early, the booking was easily done and managed with ease. I appreciated that. You won’t be disappointed