Holiday Inn Express & Suites Belle Vernon

Well we are traveling across the country and we decided to stop and sleep and my debit card was charged 3 separate times.

great its was great. breakfast lots choices tasted great. everthing clean. only weird thing was had to go to service desk for pool towels.

Exceptional Friendly, professional, female staff made me feel safe as a women traveling alone.

The staff was great.. I did not get theroom that I paid for with a fireplace. I need acrefund from ******* for that.

Spend a bit more and go somewhere better This place does not deserve to be in the IHG family of hotels. I regularly stay with Holiday Inn Express and usually love them. This place hasn’t been updated in decades. There were chips in the wall paint, the 30-something inch tv blinked off every time the mini-fridge kicked on. The drain in the bathtub didn’t drain fast so I showered in a puddle. The toilet paper is the cheapest 1-ply they could find. The carpet is not only outdated, but worn. The two desk chairs were the most uncomfortable wood chairs I have sat in. The complimentary breakfast was extremely limited and the pancake machine was broken. Any one of these issues could have been overlooked, but the combination made me very unhappy.

Very good