صور Renaissance Paris Hippodrome de St. Cloud Hotel
Renaissance Paris Hippodrome de St. Cloud Hotel
Rue du Lieutenant Colonel de Montbrison 123, Rueil-Malmaison, 92500, France
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1 ليلة
تقييمات الضيوف Renaissance Paris Hippodrome de St. Cloud Hotel
8.6/10
جيد جداً
78 تقييم
لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
This is a long overdue review, but I wanted to make sure the professional staff at the Renaissance Paris Hippodrome de St. Cloud Hotel received the credits and recognition they deserved. During the Paris Olympics, one of our hotel reservations was overbooked, and we needed one more guest room. When it looked like we were out of options, the front office team at the Renaissance reached out to us and offered a genuine and unexpected arrangement. A special thank you to Ameith, a true professional who devoted the time and effort to assisting the guest. The hotel is located in a peaceful suburban setting that offers a calming and relaxing experience, and is adjacent to the Paris Country Club. The Jr Suite that was allocated for the stay was clean and featured a transitional décor and a nice view of the country club. The breakfast at the main restaurant was excellent, with a good combination of hot and cold selections, complemented by friendly and professional waiters and waitresses. We were attending games in Paris and Versailles, so we had a rental car and it was very convenient to meet with the family and watch the games. Thank you to the wonderful team at the Renaissance at Rueil Malmaison for a memorable stay during the Olympics.
ترجمة
CSusyGo
تم التسجيل الوصول يونيو 2024
العائلات
10/10
متميز
تم النشر في 10 يوليو 2024
I couldn’t have asked for anything better than our experience at the Renaissance Hippodrome Hotel. When we arrived at the hotel we were greeted by friendly staff. Surprisingly our room was ready at 12pm so we were able to get in right away. As a titanium member there was a lovely hand written note thanking me for my loyalty a small bottle of champagne, and a snack waiting in our room for us. The room was lovely and overlooked the pool and in the far distance you could see the Eiffel Tower. The bed was comfortable. A huge shout out to Omy for helping us plan our Sienne River Cruise. Omy is wonderful. Make sure you stop by and see her if you need help planning your evening. Les Hamptons Grill is attached to the hotel and was fabulous! Wait staff was very nice! Buffet breakfast was wonderful with lots of choices. Thanks for making our first night in Paris one that we will always remember! Now onto the Renaissance Nobel. I can only hope that our stay there will mirror this one.
ترجمة
bkkhalifa
تم التسجيل الوصول يونيو 2024
مسافرون لغرض العمل
4.0/10
تم النشر في 1 يوليو 2024
i had a mixed experience that left me quite disappointed. While the hotel boasts some lovely amenities, the service I received was subpar, particularly from the reception staff. Upon arrival, I noticed that the receptionists were more friendly and welcoming towards clients who booked through a staycation website. As a Bonvoy member, I felt discriminated against and less valued. This was especially evident when I requested to change my room, even offering to pay extra, and was bluntly refused. The hotel was clearly not fully booked, so this response felt unjustified and dismissive. My experience at the spa was equally frustrating. I was not provided with a bathrobe and was told to go to the reception to get one, only to be informed there that they were out of stock. When I returned to the spa, they refused to give me a bathrobe, stating that they were reserved for certain customers only. This lack of coordination and helpfulness was disappointing The gym, however, was very nice, which is why I'm giving two stars. It was well-equipped and pleasant to use. The living room area was also beautifully decorated, and the staff I encountered there were kind and professional, in stark contrast to those at the reception and breakfast buffet. Speaking of breakfast, my experience there was uncomfortable. Initially, I was greeted by a friendly woman, but when she left, her replacement made me feel very uneasy with his constant scrutiny. This ruined my appetite, and I left the buffet early. Overall, while the rooms were clean and well-decorated, and the gym and living room were pleasant, the lack of basic hospitality and the feeling of discrimination greatly marred my stay. I hope the hotel can address these issues, particularly with their reception and breakfast staff, to improve the experience for future guests.
ترجمة
مستخدم نزيل
تم التسجيل الوصول أبريل 2023
اخرى
10/10
متميز
تم النشر في 6 مايو 2023
This hotel was beautiful. Cant say enough about the room comfortable beds friendly staff who went out of their way to make paris a holiday we will never forget. Special thanks to Kloe on reception. I will never forget your kindness. Thank you to Jessica who gave me amazing massage on my last day. Thank you Louise and colleague who looked after us having meal. This hotel deserves a five star rating & more . I would be happy to stay here and go nowhere else's beautiful & relaxing. Not enough words to say how EPIC this hotel is
ترجمة
مستخدم نزيل
تم التسجيل الوصول يناير 2023
مسافرون لغرض العمل
2.0/10
تم النشر في 1 فبراير 2023
Bon à part les chambres qui passent Le service au bar est une catastrophe sauf si vous avez une heure devant vous Au restaurant on vous sert 3 morceau de pain pour une table de 5 personnes Au dessert une sorte de profiterole énorme mais ultra congelé et quand vous demander autre chose ok vous propose de le passer au micro onde Une honte totale !!!
ترجمة
رد من مكان الإقامة: Cher Monsieur, Tout d'abord merci pour votre séjour au sein du Renaissance Paris Hippodrome de St-Cloud. Je suis absolument désolé de lire que votre séjour n'a clairement pas été à la hauteur de vos attentes, et bien entendu cela ne représente absolument pas le service que nous avons pour habitude de fournir. Nous espérons vous accueillir une nouvelle fois afin de vous proposer une meilleure expérience. Bien à vous,
مستخدم نزيل
تم التسجيل الوصول ديسمبر 2022
الأزواج
10/10
متميز
تم النشر في 17 يناير 2023
Spent my first night in France in this hotel. I picked it because of its isolated look in such a busy city like Paris. It was my first night with my boyfriend after not seeing him for a month so I wanted it to be as special as possible. The reception team was incredible from check out to check in. I really want to commend the whole reception team from someone working in a Marriott hotel myself. Outstanding English for it not being their first language. There was a lovely blonde receptionist which I regret not catching her name because she was so nice to me and my boyfriend with any queries we had. She even printed a map of the local area for a midnight walk we wanted to take. Thank you to the Hippodrome staff for the incredible stay and I will be back in the near future!
ترجمة
مستخدم نزيل
تم التسجيل الوصول يونيو 2022
سفر مع الأصدقاء
10/10
متميز
تم النشر في 16 يوليو 2022
I’ve been here for a weekend with friends. The place is really calm (even though sometimes the pool area was crowded and noisy) and we could rest from the city. The hotel is very clean and the common areas are so comfortable. Special mention to the staff. They were really professional and they were working hard to make our stay perfect.
ترجمة
مستخدم نزيل
تم التسجيل الوصول ديسمبر 2022
الأزواج
10/10
متميز
تم النشر في 31 يناير 2023
We are a young couple who spent some wonderful days at the Renaissance Hotel. We like it here so much that we decided to write and share our impressions with you. Perhaps our review will help you with the choice of hotel. The hotel is in a very convenient location, very cozy, beautiful interior, pleasant staff, excellent service. In the evenings we had dinner at the Les Hamptons Grill Restaurant, it was amazing, pleasant service, nice environment, and delicious food. From the bottom of our hearts, we wish everyone to visit the hotel and have diner at the Grill restaurant. These are unforgettable emotions.