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A really clean hotel, very friendly staff throughout, food is standard 4 star (some really nice dishes and some repetitive foods at times); and table/bar service in the bar area from afternoon and in the evening which is nice. Lovely cocktails! Slushies for the kids too on All inc so they were loving that and would go up and get it themselves. No self serve drinks other than at breakfast (this also means no wasps which you get in the hotels with outdoor self serve). The rooms have everything you need and housekeeping are very good. We had a 1 bedroom apartment so the kids slept in the bedroom and we slept on the sofa beds which were really comfy! ABSOLUTELY NO RUSH for sunbeds in the morning which is lovely! We are late risers so would normally be the last ones out at breakfast and there'd be loads of sunbeds still. If you want front row near the splash park then they go early...but otherwise there's loads to choose from. Air con is really good in the bedrooms and in public areas. Wifi was good too. The pool, splash pad, splash park and playground are all close together so great for kids and reassuring for parents. Kids club is good if your kids are confident enough to go and stay with the staff - you can stay in with them if needed. They do colouring/painting, pirate day, movie night, mini disco in the pool one day, inflatables on one day, face painting one afternoon. The more experienced kids club staff are notable in how they encourage the kids to come in and make them feel special. Evening entertainment...kids disco was fun for those kids who like a disco...then sometimes there was a show. But it all quietens off at 10pmish. However there are bars on the road outside that seemed to go on much later if you wanted that. Found Rodrigo and David on reception to be really helpful. Diana in the restaurant was really lovely! And all the outdoor bar staff were really friendly - even at the end of a long shift they were still really friendly and positive. Maria in kids club was brilliant. She's very bubbly and encouraging to the children. The hotel is right near Sa Coma beach which is beautiful but very busy. If you walk up towards S'illot there's nice walk on the front and some lovely restaurants (and bungee trampolines nearby for the kids to have a go on too). Also a short drive away from the lovely Cala Bona and gorgeous Porto Cristo. We went on the Moonfish boat whilst we were there and that was nice too. You don't see much out the bottom unless you're stopped with the engines off in harbour or at see. But the trip itself is still really nice. We also went to the Safari Zoo and on the train - the kids really enjoyed it. My only constructive feedback for the hotel is they need a light on at the playground. Once it gets dark there's no way for the kids to see on the park and they will still play on it and inevitably hurt themselves. And maybe a bit more energy for the evening entertainment. (Maybe for kids disco to last a little longer

Just back from another fab 3 weeks holiday at the coma gran. Home from home for us, been coming for the last 27 years !!!! Yes it's a family hotel, yes there are lots of kiddies, yes it gets busy ...but it's still amazing. We LOVE the place. All staff again this year were amazing. Seen lots of familiar faces as the staff stay the same. Big thanks to Marga, Tony, Amparo, Angel and of course the amazing house keeping who always keep the place so tidy. Never had an issue getting a sun bed and we had an issue with our Aircon which was resolved the same day. We go bed and breakfast and the food is fine. Tbh not a lot of traditional English breakfast items but good to try other foods. Only issue we went a week earlier this year and it was extremely busy so will go later next year. Good you can get pool towels without deposit and safe key too for the room. Didn't find it too noisy but do have to say the nighttime entertainment is very poor. Not geared for adults as too many clowns and acrobats but hey.....we don't go for the entertainment we just like the hotel and the surrounding area. SA coma is fab, very flat which we need for our son as he's in a wheelchair. Love a walk to sillot where the restaurants are amazing especially Ses Ones. Walked into cala bona and cala millor again and Nou do the most fab smash burgers !!! We will be booking again for next year and can't wait !

WARNING!!! This is an overwhelmingly family hotel so childless guests should only book if you like noisy, screeching, crying (but happy and lovely) little ones overrunning the place. We were 2 couples travelling without our children and the noise levels at pool and in restaurant was horrendous But a great hotel for families. Staff were fab - quietly professional, friendly and welcoming. Except for the bar manager Pepe - he was surly and shouty, a real mood killer. We had an apartment - basic but loads of room for a family of 4. Location was the right end of Sa Coma for us, close to the beach (which we had to use every day because of the noise and business of the children at the pool but the beach was lovely - very clean) and a nice evening walk to Callor Millor. Food was good with a good variety. Hot food could have been hotter but ok. All in all a good 3star hotel for families in a safe resort.