Aparthotel Playa Dorada

The hotel looks fantastic from the pictures, but in reality this hotel is the worst I’ve stayed in. The reception looks fancy, but everything else is absolutely disgraceful. We checked in on Saturday into a room that we thought was going to be gorgeous. Turns out there was electrical hazards in our room, rust, dust, mould, no air con, shower head holder was broken, the safe was broken, rooms were not cleaned properly. The balcony in both rooms also had rust, cracks, and dirt everywhere. Our hotel room door also didn’t close properly, we had to slam it shut and even with that it could still be opened from the outside. We rarely saw cleaners going around the hotel. our room was just thrown together quickly without cleaning up to standard for guests. Our room was only cleaned twice over the 5 nights we stayed. We also had to go down to reception to ask for clean towels as ours weren’t changed. Staff were very rude at the reception when we went down twice to complain about the room. We were told to wait until the next day for the air con to be looked at. Keep in mind the day / night was 28-32 degrees. There was no way we could sleep in that heat. We got another room and was told it was “our lucky day” one of the receptionist practically threw the room keys at us. The new room we got was better especially because it had working air con. When we went for breakfast, lunch, and dinner, there was a poor choice of food. Some of the food was cold, plates were dirty, and the same with the cutlery. We ended up not even eating in the hotel after paying for all inclusive. This is absolutely disgraceful as there wasn’t many choices for food. My boyfriend got pork steak pieces, and they were cold, rock solid, and you could not chew it what’s so ever. I am ever disappointed with my stay in this hotel. Everything looks really good from the reception, but when you go to the rooms, pool, sun lounges, and dining room, it’s an absolute disgrace. It was definitely not worth the money we paid for this. We stayed here 5 nights and will never return to this hotel.

Zimmer veraltet das wussten wir. Sie waren sauber, aber halt doch sehr stark abgewohnt. Matratzen eigentlich nicht nicht zumutbar. Geruchsbelästigung im Zimmer nach übertrieben gesagt Kloake haben die ganze Nacht extrem gut gelüftet. Vermutung: Geruch durch ausgeschaltete Klimaanlage, die nicht desinfiziert wurde. Wir hatten zwei Doppelzimmer, da meine Eltern dabei waren. In beiden Zimmern. Die gleiche Situation. Was sehr schön ist, dass man bei Frühstück und Abendessen im Freien mit Meerblick sitzen konnte. Nachteil ab 21:00 Uhr immer laute Musik, was uns dann in die Bars ums Hotel vertrieben hat. Günstige Preis kommt vermutlich auch deswegen zu Stande, da zweimal die Woche kein Zimmerreinigung stattfindet und man für alles extra bezahlen muss zum Beispiel Pool Handtücher

Par où commencer, je suis mitigée mais j’ai mis 3 étoiles car le personnel était vraiment gentil. Voici comment arriver d’abords à l’appart depuis l’aéroport: - Bus A42 et descendre à Sacoma: Savines1. Le trajet +/- 1h10 et cela coute 13,50€/pers sauf si vous acheter le ticket en ligne c est 8€/pers sur le site tib.org - Taxi: 100€ minimum/ trajet Points positifs - en face de la mer - Petite piscine pour bebe et enfants - Le personnel gentil et souriant - Points negatifs: - loin d’airport/aeroport si vous avez des bebes ce n’est pas l’ideal - Pas grand chose à proximité à part qql magasin de souvenirs et qql restos (je dirais une dizaine maximum) donc si vous compter rester ici 10 jours vs allez le regretter . Nous avons logé 5 nuits!!! - la nourriture vrmt compliquée pour nous. Les saveurs, les plats et les choix. - L’état des lits: je pense qu il serait temps pour la direction d’investir dans des lits car l’appart a beaucoup de potentiels - La musique: les fenetres ne sont pas isolées (il serait temps d investir) et la musique sonne comme si vous aviez cela dans l’oreille( jusque 23h) pour nous c’était compliqué car des enfants en bas àge et devaient dormir a 21h et puis en tant qu’adulte nous avions besoin de notre calme une fois dans la chambre - Nous avons demandé à avoir une chambre au calme mais jamais eu de retour!!! Aucune reaction alors que j’ai ete a la reception 4x - Le lobby pres de la piscine: l’eau vient du robinet et le ice coffee est infecte. Il faut vraiment apprendre à servir au moins quelque chose de normal. Nous ne demandons pas de plats ou boissons de luxe mais un ice coffee ce n’est pas du café chaud avec un glacon lancé dedans! Je tiens ä préciser qu’il existe aussi des machines pour cela. - Si vous ne manger pas de porc, à eviter! Il n’y a que ca au dejeuner. Il faut egalement apprendre à faire des oeufs brouillés!!!! En conclusion le patron n’a pas envie d’investir et ne veut que remplir ses poches Il faudrait aussi renover le frigo par la meme occasion! Voila en tout cas je ne reviendrais pas mais nous avons apprecier notre sejour quand meme mais ne prenez pas cet endroit pr plus de 3 nuits!!!

Hola , por decir algo.... pero no volveré ha pisar este hotel . Soy española y me siento discriminada... vamos que ponen desayuno ,comida y cena ... ha horarios de los ingleses ... y los españoles que?Habitación vienen poco ha limpiar ,mi puerta con un agujero y techo roto y lo de la ducha también ,merienda??? Nada el por q??? Horarios para ellos. Hablé con recepción y le dije y la merienda??? Y vamos que se la suda.... Fatal el por qué...horario agusto de los ingleses ... y el resto. Pero españoles q??? Eh . Ahhh y por terminar actuaciones pésimas y aburridas y juegos para los peques y adultos nada . ...vamos una mierda todo . Ale para que sepáis...

The pool is nice and it is on the beach (sort of). The part of the beach it is on is rocky and very slippery. I saw a fair number of people at the resort on crutches. Parking was terrible there was very little parking near the hotel and the spaces at the hotel were small and difficult to pull into. The room was nice but the bathroom was incredibly small. The food was absolutely terrible. The Bacon was still pink. My 8 year old daughter said the food in her school cafeteria was better. Lastly the place was full of Germans cutting in line, hoarding chairs, and I even saw one lady stuffing bread in her purse. I expected much more but was very disappointed. I will not stay here again.

Forget what else you might read ..this hotel is absolutely great for a 3 star...we were made welcome from the start...its very clean and the staff exceptional...and friendly....all staff from cleaners to receptionist...do a fantastic job and work hard and tirelessly....no complaints whatsoever...definitely worth going back again...a big shout out to Ishmael the barman and joanna who seemed to work each department...both always with a smile ... one of the best holidays we have had... many thanks to everyone at playa dorado..keep it going..