Sagres Sun Stay - Surf Camp & Hostel

Comfortable and accommodating during check in. Location, pool and hospitality were excellent .

We stayed a week at Sagres sun stay and booked 5 days of surf lessons for my son. The following are some positive feedback: the staff and surf coaches are super friendly and welcoming. The beds are comfortable with plenty of pillows, sheets and blankets. Everything worked properly, we had nonissue with shower or bathroom etc… The food was really good although it doesn’t differ much every day. That’s only part of our trip. I highly recommend it was our first time in Portugal and we hope to return soon.

If I could give zero stars, I would. The accommodation is extremely unhygienic, with no fan or air conditioning in 25 degrees + heat, and it smelt awful and filthy. This forces you to keep the window open (a small window that does not help with the heat), which lets in insects, mosquitoes, and rodents. The smell inside the volunteer slums was so bad it made me feel physically ill, and I saw mice roaming around INSIDE the hostel - clear evidence of how unclean the place is. I had accepted a volunteer position in marketing and travelled over 13 hours to get there, only to leave within 24 hours due to the conditions and the horrible manager. I was meant to stay for one month so had packed a huge suitcase worth of necessities, that I was left dragging around trying to find somewhere else to go. Despite raising concerns about cleanliness before committing and Joana the manager giving me her word that the negative reviews were not factual, I had made it very clear I was only interested if the standard of living was decent, yet I was lied to, had my concerns for basic human needs dismissed and they forced me to leave when I pointed out the misleading information,( after reassuring me on the video call that they wouldn’t do that), leaving me stranded and short on money in Sagres ( literally known as the end of the world due to how far south it is). The staff were extremely unprofessional and showed no care for my, or any of the volunteers & customers wellbeing. When I tried to find a solution, including offering to buy my own fan or pay them to move to a cleaner space , they refused. They claimed that fans and air conditioning weren’t allowed on their premises due to “health and safety,” which was in fact an excuse to cut costs at the expense of basic comfort and hygiene. Joanna and Anna were dishonest and inconsistent in their communication. One denied being the manager, while the other confirmed she was, in order to avoid taking ownership of their lies to me. I also witnessed staff being shouted at by Anna, which echoed the negative reviews I had read before booking. I came prepared with cleaning supplies, fully aware this wasn’t a luxury stay, but the conditions were far worse than expected and no amount could change that. The place lacked any form of ventilation, and nothing was done to manage the pest problem. I have never in my life been treated so terribly by anyone, and I did not even receive an apology. This hostel should not be in operation. If you value your health, safety, and dignity, avoid it completely. And if you're considering volunteering here, know that there are many other opportunities where you will be respected and treated like a human being—this is not one of them. The other volunteers told me the living conditions were actually worse when they arrived. Biggest mistake of my life was trusting them and coming here. Wasted my money, time and health.

Room was nice. Surf instructors were friendly. Restaurant was a very very bad experience but we had already paid the whole package with food included so we decided to just not eat there and go buy food from supermarket. Organisation was bad and lazy and the reception desk (older lady) was confusing and confused. Never apologised for any mistake. Don’t rely too much on the reviews because people are selling them for a free drink there (fact). My girlfriend and I will not go there again because it almost ruined our holidays but we stayed cool. Be careful and think twice before booking and DO NOT book the food package!!! I could tell 10 stories about the thing that went wrong

Friendly, welcoming, excellent, great value We were 7 blokes on a cycling tour along the Algarve. We started in Sagress and this was our first night accomodation. The rooms were excellent, the staff friendly and accommodating. There were facilities for cleaning and storing our bikes. Excellent value for money, good breakfast included. 👍

Nice place