Auberge du Couvent

Le personnel est tres agreable et réactif. Petit dejeuner pratique. Les lits sont un peu mou et matelas a ressort. Odeur forte dans la chambre pas agréable.

Arrived for check in at 6. Power was out. Host did not know I was coming because I booked with ******* and not directly with them. Told him I was leaving fishing and coming back in the night. He said no problem, I won't lock the door. Came back at 4:30, lights were back. Door was locked. The bell won't ring. I knocked/banged on the door, called several times even knocked on every windows around the "hotel". Finally reached the host 40 minutes later. I was barely able to talk, nearly crying, I was so cold. Arrived in my room and there is literally NO heat in the room. For reference, I like sleeping at 15 celcius at home. It was wayyyyy lower. Had to sleep with socks on, hoodie on, both thin bedspreads with my head inside the coverlet. Why did I stay? I booked this hotel so I can drink with my friends at Ste-anne-de-la-perade. I was not ok to drive. I even thought about calling the police so I don't die in the cold... thats how desperate I was. Terrible experience. This place should not be recommended or offered at all.

ATTENTION - Dès notre arrivée 16h endroit sombre, peu accueillant et froid. Dans notre chambre, même chose, très froid, nous avons donc mis le chauffage au maximum. Nous avions prévu manger dans l'aire commune annoncée, mais encore un fois, c'était sale et ça semblait faire un bout que c'était comme ça. Nous sommes allés à notre activité et à notre retour vers 23h00, la chambre était toujours glaciale et la salle de bain n'était pas propre. Nous avons donc décidé de quitter et retourner à la maison. Je déconseille fortement