Norfolk Hotel

Well located hotel in St. Helier, close to town centre. Hotel rooms were basic and certainly not modern, but my room and all amenities I saw were clean and tidy, perfectly functional. A lot of older couples staying when I was there, also groups of older ladies. I was there whilst working in St. Helier, it suited me fine. Breakfast was good, I didn’t have dinner at the hotel. Decent size car park which was useful.

This is a fantastic hotel ,the staff are exceptional,from reception,waiters ,waitresses to cleaners and bar staff ,they are all so helpful ,plenty of entertainment each night ,food was plentiful,and always a good choice ,we had breakfast and evening meal ,and we Weren’t disappointed,rooms are quite large and comfortable beds ,in a great location ,close to town and bus station easy to get round the island,we will definitely be back ,thoughly enjoyed our week ,although the weather wasn’t great ,we had a wonderful time ,Thank you all at the Norfolk Hotel .

This hotel is in a great location, with good people working there and at a great price. The rooms are a little dated though this is reflected in the price and our room was spotlessly clean. The breakfast was fine with the choice of continental (croissant with a large piece of ham and cheese) or full English (a sausage, bacon, egg, mushrooms, tomato and toast + toast and jam + tea/coffee. The location is within 5 minutes walk of the town centre and 10 minutes from walk of the bus station

Clean and comfortable hotel. Food choice was limited.

The location was good, the pool area was a nice bonus and the staff on the desk were great. Hotel is really dated, corridors are a little musty. Breakfast was awful. We were originally in a room on level 2, this corridor smelt, the room smelt and we were awoken before 7am by the noises of the creaking floorboards from people moving around in the room above us. Give the desk staff their due, as soon as i reported this we were offered a room on Ivl3 which smelt better and more importantly did not have the noise coming through the ceiling. Room key was a key on a large piece of wood that was to be handed into reception when leaving the hotel. TV is the room was tiny, bathroom was dated and mixer shower was uncontrollable. There were no free toiletries as described on booking site, also no sockets close to the bed as also mentioned on booking site. No fridge or iron in the room, no air con but small fan was provided. Overall I would stay there again because the price was good but this time I would know exactly what I was getting, was I dissapointed on this trip? Yes because I felt a little Catfished

A bit tired Rooms were a little bit tired. Shower was not the best, very slow and difficult to adjust. Staff were fantastic, very welcoming.