Villa Clarisse & Spa by Olivier Claire

We stayed for 6 nights in a large and well-appointed garden room. Very peaceful location but easy walk to many restaurants. Valet parking efficient. Staff really delightful. Breakfast excellent. Also garden and pool area (though pool area small with limited seating which may be an issue in busier times as guests from sister hotel can use it). Much enjoyed our stay UNTIL major problem at check-out. We booked on-line and it was made clear in writing that - to confirm the reservation - a 50% deposit was required. This was duly taken from my credit card well before arrival. On check out they had no record of the (large) deposit payment and did not make any effort to try to find it. I therefore paid the full amount. On return home I checked with my bank that the deposit payment had indeed been made and emailed all the confirmation codes to the hotel, which finally - and I have to say rather lazily - repaid the amount clearly due, some 15 days after check out. Which very much spoiled the experience - and may serve as a warning to others if their accounting systems are so bad.

This hotel is beautifully decorated. The gardens are very well maintained and a nice space to relax. I thoroughly enjoyed the spa and the newly renovated pool. Centrally located if you like to wonder around town do some shopping or enjoy a nice sunset with a chilled glass of wine.

This is a lovely place, we loved staying there and we will definitely be back.