دبل تري باي هيلتون هوتل سان بول داونتاون

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I enjoyed my one night stay. I went to a concert at the Xcel Energy Ctr. The hotel was close enough that I could walk to the concert. Other hotels closer were ridicously expensive. I loved the cookies at checkin. I would suggest a hotel shuttle for concerts. I'm 83 and I walked the 6 blocks. However, homeless guys along the way were a bit scary for me. I followed others walking that way and made it ok. I liked that I was able to park my own car.

Hotel staff was nice, the main areas of the hotel seemed nice as well. The check in situation isn’t ideal with the small area for cars to park in. I’d recommend parking in the ramp next door before checking in. Room was okay ish, the bathroom was dirty, hair in the shower that wasn’t ours. We found chips under the bed. We weren’t there for very long so it was fine but I wouldn’t stay there again.

All business Its a older building. the room was nice. Good bed and shower. The air conditioning was not the best. Restaurant in the hotel was good. Downtown is a bit empty.

Disappointing. I picked the Double Tree because I thought it would be better than similarly priced places. Bad decision. The hotel is surrounded by homeless encampments outside all doors. Smells like urine, and people approach you for money right when you step outside. Homeless people in the lobby are charging phones and hanging out. The staff was slow to respond to any communication. You get an attitude for asking questions. I arrived early, my bad. But they did not even attempt to accommodate me for early check-in. The restaurant was closed until after 3 pm. The pool area was nice, but it smelled of heavy chlorine, indicating that the pH was probably off. The rooms are from the 1980s or 90s. I got an upgrade to a larger room for a fee, but there were no extra amenities. The wallpaper was dirty, with stains all over, and the curtain was not working or could not roll up. The carpet smelled like pet pee. No room service, idk why some reviews say that. The bartender was outstanding. They made a good Negroni, which earned them an extra star. Breakfast lacks protein options; there are just hard-boiled eggs. Besides the waffles, everything is pastry, toast, and box cereal. Some muffins look like they've been there for a few days. Brewed Coffee was decent at $4. No espresso-based options. For a better experience at a similar price, go to Hampton Inn, Holiday Inn, Courtyard, or the St. Paul Hotel (for just a bit more). The Double Tree felt like a poorly shaped train station.

As a Diamond member, I expect basic recognition and service — neither of which were present during my stay at the DoubleTree Downtown St. Paul. My status wasn’t acknowledged at check-in, the room wasn’t ready until nearly 90 minutes after the posted check-in time, and worst of all, the front desk staff (especially during checkout) were shockingly rude and dismissive. No food & beverage credit was offered, despite it being a published benefit. This was not just a disappointing Hilton experience — it was a frustrating and disrespectful one. Avoid if you value service or status.