Flamboyan on the Bay Resort and Villas

Overall a good stay for a short trip! Nice food at the restaurant. Location is a bit far from everything in the main town. Get a rental, much easier to get around!

I loved the vibe - very island immersive, relaxed, and unhurried. Standout staff member is Barbara, who is warm, friendly and an experienced hand in the hospitality industry. She made sure I had everything I needed, including an easily accessible suite. The tropical flora on the grouds is impressive even for someone like me who grew up on St. Thomas. The view from my terrace, where I made my own breakfast each morning, was a delight. Looking for a local experience? The Flamboyan, even with a few quirks, delivers.

Checked in to this hotel on 8/3. Were not told that the hotel was running on an old generator and that the power was currently out. Found this out when we opened the door to our room. Returned to the front desk and was told "yea, nobody has power. After several hours of on again off again power, we decided to move to another hotel. My CPAP machine requires electricity to work. Returned to the front desk and found everyone had gone home at 6PM. Found a room at another hotel and left. Contacted ******* when we returned home for a refund. Per *******, we sent 2 emails to the hotel to get a refund for us. They got no reply so as far as they're concerned, I'm S.O.L

Okay so overall our stay at the Flamboyan was good. We stood here during the slow season so not a lot of guests and not a lot of staff. The views are beautiful, the property is beautiful and the staff was very friendly. Our first night was seamless, check in was easy, Wanda was very friendly. The first thing we noticed was how hot the rooms were. The AC was at 62 but the heat was definitely unbearable. The taxi dispatcher (joseph) was nice but unreliable. Don’t expect to get a taxi after 7pm from him because he won’t pick up.And taxis typically come 15-20 minutes. WiFi was pretty nonexistent and there is no house cleaning so be sure to take your garbage out every night because you will get ants. We went to Root42 the night of my wife’s birthday and they sang happy birthday to her despite not having a protocol for that and gave us a free dessert. This was very sweet and lovely. We ordered the specials and they were tasty compared to the regular food on the menu. Our last night there the water/electricity shut off for 11 hours. Apparently this happens often, but no accommodations or announcements were made and the reception staff eventually went home leaving people sitting poolside with their luggage due to the heat. We were frustrated that we could not shower or do laundry and there was no one to speak to about the situation. The next day Barbra was very nice and went to each person and asked if they needed water and asked how we all slept. Despite that this resort was good.

My family and I spent five nights at the hotel. Three nights out of the five, there was no power or water. It was hot. You couldn’t flush the toilet, wash your hands, or use the Internet or AC. It was a nightmare. Runaway DON’T walk!!!!!

My experience was a 4/10 due to the power barely working my whole stay. The only thing nice at this hotel is the view, I was there for 3 days and barely had power and water. The power and water will go out 5/6 times a day sometimes more which is very inconvenient when it’s hot outside. Literally had to leave my hotel or sit in there with minimum clothes. This was literally the worst part of my trip. Looooved the bar, that was my favorite part! I do not recommend due to power outage.