مستخدم نزيل
6 مايو 2025
Stay? What stay. Book a room a couple of weeks ago for this labor day weekend with the wife. We received 2 confirmations confirming. We arrive on Saturday the 4th of September. We are given key cards for room 114. Get to room. Cards don't work. Go back to front desk. Given new cards. They still don't work. Maintenance man comes to open door to find another family in room. We find out room was double booked. They feel bad. All booked but they offer us what they call the so called Presidental Suite. We want to see the room first. Thank God. Room was disgusting, dirty, dingy and smelly. Dirty crooked mirror. Old room making it sound it was renovated. It sure wasn't. We asked to be reimbursed. All other hotels in area. Booked solid. Drove back home to Montreal. They double booked and they didn't care that we drove back home and she even tells us Have a good night. What a joke. Never going back.
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