Hampton Inn Salem

At long last, a Hampton Inn worthy of five stars. We arrived at 1:15 pm and I asked if there was any possibility of getting in early. The desk clerk made a quick call and told me the room would be ready by 2:15. When we returned, the clerk did not give me any water, nor did she mention my Hilton membership. However, when we got up to the room, number 523, the TV was on with a message welcoming me by name as a silver member. It was a large room with the usual amenities. And it was dark once we went to bed. No flashing lights from smoke detectors or light streaming in through poorly covered windows. The large screen TV was one with various apps where you can use your own login from home. Just remember to log out before vacating the room. Breakfast was good. Fried eggs (more like all eggs with broken yolks), lots of cold yogurt of various flavors, and the strong coffee was fairly good to our taste. Still no pastries, though, and only a few small muffins of an unknown flavor. There were ample tables for guests. We chose one overlooking the nice patio shown in the photo provided by Trip Advisor. This place made a very pleasant change from the Best Western Plus in Roanoke a couple nights ago and the Hampton Inn in Martinsburg, WV. The only complaint I could have is the toilet is so low.

Sandra greeted us and was very friendly. Very clean room. Slept well. Ice machine on our level worked great. Hot breakfast with the expected variety (waffles, eggs, sausage, fried potatoes, fresh fruit, fruit salad, yogurt, pastries, bagels, toast, etc. Plenty of hot coffee. The breakfast room attendant was very attentive. Only downside would be the heavy sliding door that controls the bathroom and closet opening.

We were disappointed in our stay based on the amount we paid for our room. Our toilet was broken, our sheets had dirt in them and had multiple brown stains in them, the bed was extremely uncomfortable, and the lady that checked us in was rude to us.