Hotel Ashwa Park

An absolute disappointment. Ashwa Park is a stand alone hotel, a couple of kilometers away from the Salem Railway Station. It has decent parking space in front. The lobby is decent and well maintained. Here is where the disappointment start; 1. The lobbies and passages leading to the bed rooms are dismal. They are old, narrow and smell of mildew. 2. The bedrooms are super old with hardly any amenities. The fan was making a weird noise when turned on. 3. Bathrooms feel like a match box- no amenities are kept in the bathroom. You will find some standard shampoo, toothbrush near the television. The lever for the shower was old and did not work. They have a feeling of weariness. 4. No towels are were provided and I had to call Housekeeping a couple of times for linen. 5. They do not take an effort to make a good stay. Room-service sent food without cutlery and tissues. Complimentary Breakfast- Avoid at all costs- food is made and dumped into the buffet vessels. Idlies are cold and can be used as paper-weights, no variety and you probably have to eat what is served. Overall- this property can be avoided.

I am writing to share my disappointment with the service provided at the bar of Hotel Ashwa Park Salem during my recent visit. My friends and I visited the bar, totaling five patrons. Despite clearly indicating that we wanted separate bills for our orders, specifying individual bills for beer and whiskey, our requests were not honored. Instead, we received a combined bill, which led to confusion and inconvenience. Additionally, the complimentary dishes, which we were entitled to, were abruptly stopped without explanation. Upon questioning this discrepancy, both the bar manager, Mr. Annamalai, and the bar service ***, Mr. Vijay, responded unprofessionally. Their use of inappropriate language and scolding demeanor was completely unwarranted and contributed to a highly unpleasant atmosphere. Furthermore, I must highlight the inadequate cleanliness standards observed in the bar area. The overall hygiene, including the condition of the bathroom, was subpar, with a noticeable unpleasant odor. This experience was disappointing and fell far below the expected standards of customer service. I hope that the management will take this feedback seriously and implement necessary improvements to ensure that future patrons do not encounter similar issues.

I just loved the experience with the Banquet. I'm so happy to share my review.have no second thought and doubt in terms of quality of food ,decor and staff behaviour and management. It was my wedding reception function. We had 450 guests . That we had no tension at all.wonderfull place and service & special thank to Mr Mohan Raj / HR

5 star for the service. Room 4 star. Food 3.5 In this price range a tried couple of other hotels in salem and i find this hotel best in the herd. Room and bedsheet were clean. Hotel staff was cooperative. I had a minor issue with invoice which was resolved by them.