مستخدم نزيل
13 يوليو 2025
Positives: The location was fantastic! It was really close to loads of great bars and restaurants which was much needed as I’ll explain in the negatives! The entrance was very clean with a lot of indoor and outdoor seating and a nice bar/reception area with great aircon. Toiletries provided in the room was a nice touch. There is a locker room that you can use if you need to shower in the event you have a late flight home and you still want to make the most of the facilities. Negatives: The rooms were all very basic, quite small with no options to upgrade other than depending on the view. The aircon in the room was not great! We asked reception to get it checked and perhaps the filter needed changing but it didn’t make much difference, we just acclimatised to the temperature TV’s were smart but not connected to the WiFi so couldn’t really use it. It became a bit redundant. The telephone in the room didn’t work and despite reporting it, it didn’t get replaced! The shower flooded and so I had to lift the grate and then clean the hair out of it but it still kept flooding! The cleaners stopped putting it back each day as we only ended up lifting it again! The towels are really basic, not soft at all. And the hairdryer is so basic you might as well just blow on your hair yourself! There is a mini fridge in the room but it is very mini, think mini bar! There are no quiet areas of the hotel as the entertainment is quite loud. There are only 2 lifts that service all so there was a fair bit of queueing required. We used the stairs a lot but not ideal if you’re old. There are sun beds around each pool but despite there being a ‘no reserve’ rule, it was never adhered to. On the last day they did put an announcement out to say not to reserve but no one actually went and moved any of the towels. The hotel do not provide towels for the pool but you can hire them! You can also hire a kettle! So let’s discuss the food. Starting with breakfast. The restaurant is a really big size but there were times where there were no seats available and the staff didn’t really care about all these people walking round to try and find a table. There were only a handful of coffee machines so the queues for these machine were always huge!! Same with the toast machines, only a few machines and all quite slow! The food itself was basic. There is a lot of choice but it was all a bit ‘meh’. We had 1 dinner at the hotel as we were half board but again, whilst it was a lot of choice, it wasn’t good quality which is why it’s such a positive that it’s close by to many really good bars and restaurants as we ate out every day! We ended up switching our half board to lunch and breakfast (note this needed 24 notice for some unknown reason) and whilst it was slightly better, it’s still quite basic and even found multiple undercooked chicken dishes! There are no drinks provided outside of breakfast and this includes being charged for water! There are also n
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