TheRefreshments1989
21 أبريل 2025
Holiday from 06-16 April 2025 We stayed here the same time last year and had the same issues, but we thought we'd give it another go, in case it was a one off...it wasn't... Let's start with the good (won't take long) 01. Great selection of food (when you can get to it) 02. Hotel always clean and smelling fresh 03. Great facilities - 3 pools, games room, souvenir shop, numerous bars and lockers to put your luggage in on leaving day, if you have late transfers (2 Euro's) Now the bad... 01. When we arrived, it took half an hour to check in. Apparently the receptionist was a new starter and was struggling with international guests having to use their passports to check in. She wanted me to leave my passport until she sorted it. Not happening. I stood there until she sorted it. She was friendly though. 02. Totally ruined our holiday (this year and last) There were numerous parties of teenage children coming and going. As some left, you could guarantee they'd be promptly replaced by another party. Believe they were all on some sort of sporting activities. This wouldn't be so bad if they didn't do everything together. It was meal times that ruined our stay. They would all come for their meals together. You couldn't get near the hotplates (the cold food wasn't too bad to get to, with exception to the ice cream) The queue for hot food was enormous. They didn't mind jumping in front of you in the queue either. On one occasion, we were in the queue outside the restaurant with the teenagers, when the restaurant opened and we eventually got in, we were told we'd have to wait until the rest of the teenagers had entered, some of them hadn't even arrived yet. Five minutes later, we were let in. I was fuming. Also, they were told to stick to left of the restaurant and us the right, fair enough, but they kept coming onto our bit, god forbid we went onto theirs, staff all over you. 03. You had to pay for water at dinner and tea, as there are no drinks machines. You had to go to the bar for this. They supply drinks for breakfast though. They say you can ask for tap water for free, but this is all they supply you with when you pay for it; in recyclable bottles. 04. Most of the staff were miserable in the restaurant. With dozens of teenagers rampaging around, I can understand this though. 05. You had to pay to use the safe in your room. 06. No tea or coffee making facilities in the regular rooms. 07. The housekeepers kept moving my showerhead to the bottom of the slider and facing the showerhead against the wall. I found this very annoying, having to reset it every day. All this is a shame, because the hotel itself is great. It just gets let down by the incessant marauding of school children. They need to come up with a plan at meal times. Maybe get them in before the regular guests or give them their own hotplates. Needless to say, we won't be staying again. We only holiday at this time of year, so will have to try somewhere else. My advice, if you wa
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