مستخدم نزيل
14 يوليو 2025
This was not my first choice hotel, I was moved at the very last minute due to hotel overbooking. Firstly, the hotel is large, crowded and quite noisy. This is expected as it's a family hotel at a theme park and kids make noise. I had booked an upgrade and this was honoured here. I'm sorry they did though because the enhanced rooms are tired and frayed at the edges and the published extras were not in the room. The room was quite large and comfortable but things were peeling at the edges. Breakfast was OK. You book a slot and you have 40 minutes. This is made really clear. The choice of food was quite good and staff were all efficient and friendly. We had a couple of meals and cold drinks at the bar. The staff here were again efficient and friendly. The food was fairly basic but decent. The pool was fairly well maintained and the staff were good. I saw a few people complain because they couldn't follow some basic rules (clearly posted and very reasonable) but the staff were always courteous and polite when requesting rules be followed. There was nothing particularly wrong with the hotel, it just wasn't for me. It is a good choice for families and those who don't mind crowds. It is officially 4 star. I think it's more a solid 3 star realistically and don't bother with the room upgrade, it isn't worth it.
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