مستخدم نزيل
27 مايو 2025
We have just left Best Punta Dorada after a week's stay. Beautiful location in a quiet cul de sac and only about 5mins walk from the beach. Bus stop only a couple of minutes walk around the corner. We were recommended to purchase a bus pass with 10 journeys on it at the tourist office (PLANA) beside the bus stop for only €10.50 - this was brilliant as a single bus fair is €3.55 and is only €6.50 to top your journeys up again so would highly recommend! Portaventura Park tickets can also be purchased from the hotel opposite (Best Negresco). Hotel was spotless and lovely and bright. However, as per other reviews, the room appeared to only be cleaned properly once or twice and just the bedding and towels changed every day. When we first entered the room we were met with a horrible drain smell from the bathroom and this lingered the whole time. We only got 1 bottle of water in the fridge on arrival despite there being 2 of us and when we asked for another during our stay it appeared they only give 1 'complimentary" bottle upon arrival. Only instant DECAF coffee in room also with paper cups, not mugs, which was disappointing. We went half board so just had breakfast and dinner in the hotel. Breakfast was good, lovely selection of cereals, pastries, fruits and hot foods and could get fresh pancakes and omelettes cooked. Also beautiful freshly squeezed orange juice and a few coffee machines. Dinner was ok. Quite repetitive and chicken was often undercooked. Also got cold very quickly by the time we got to the table so would have been nice to have warm plates. Desserts were quite sickly and th same every night but were also selection of icecreams and melon/watermelon. We also found the plates weren't really clean, often the first plate lifted still had sauce etc on it so as if the dishes were washed by hand rather than in an industrial dishwasher. I was also given a glass with a lipstick stain on it. Staff throughout the hotel were fabulous and so friendly. Nothing was ever a bother, not that we needed much assistance anyway. Guests were mostly couples and older people so was lovely and relaxed. Pool area was ok, we only spent one day at the pool and managed to get one of the last in the sun. Pool was very cold so didn't venture in, only to dip our feet to cool off. Entertainment on most nights, just singers, which was ok for us. We would return to the hotel in the future.
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