مستخدم نزيل
17 يونيو 2025
The hotel is almost new and very nice and spotless clean. The only problem is the location is far from the city center. Staff in the reception are helpful but the staff in the bar don’t care about serving guests. I had an incident in the first day I checked in and went to the bar and asked for a drink. After waiting for 10 minutes, I walked up to the counter where two employees were chatting and reminded them of my request. Another 10 minutes passed and I went again to the counter and told them to bring my drink. I was the only guest in the place and the employees weren’t busy except chatting. I was infuriated for their lack of respect and ignoring my presence. It’s only after twenty minutes I got my drink. I paid 10% service charge on top of my bill for very poor service.
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