Quality Inn Fallbrook I-15

Nick is an awful manager a family member of mine booked a room without my knowledge & used my credit card. I immediately found out about it in 10 minutes later I called the hotel to ask if they would refund my money or credit a night they gave me the runaround very unsympathetic and never refunded me said he couldn’t. The general manager can do anything they want,would not recommend this hotel

What a surprise for a Choice branded hotel! First, I travel a lot. I stay in nice places. Because of the cost and the online photos, we expected a 'quality' experience. Where do I start? Dirty (the whole place), key card had to be re-programmed with every use (imagine how convenient), mold, wall artwork missing...and no printer to give a receipt?? Are you getting the picture? I fault Choice to an extent. They make a big thing of special shower heads and how attentive they are...but no one has checked on this franchise in years! We we asked (had to) for room service (multiple night stay), they didn't replace the coffee supplies and the shampoos had been used. The A/C roared through the night (had to use it as the screen had rips in it). Even the toilet tank top was a different shape. All this for $200 a night...what a joke (see photos)

Okay

The property was ran down. It was dirty and staff was barely seen. The only saving grace was the bathroom was clean with the exception of a yellow shower curtain. Bed sheets and bed was clean. Carpet was dirty and hand railing was sticky dirty. Oh and there is a no refund on this property. Stairs were two inches from the wall. The tile on the roof outside our window was broke. The door jam had just been repaired but security flap didn’t match up. There pictures look nothing like the outside property. Pool looked so dirty we didn’t get in. Honestly Or sure how they are keeping the door open due to safety concerns. City would have fun with code violations here. Will not even discuss how bad the breakfast area was. Definitely did not live up to the other Choice Hotels we’ve stayed out. Cooperate should definitely close this place down till things are fixed.

Very old.

MOLD IN ROOMS, MOLD ANS SCUM IN THE POOL AND SPA. BUGS ON THE BATHROOM COUNTER TOPS, FILTHY FLOORS IN ROOM. WAFFLES AND CEREAL ONLY AT BREAKFAST. LITTLE TO NO MAINTAINENCE ON PROPERTY GROUNDS. WORST EXPIERENCE OF OUR LIVES.