DoubleTree by Hilton San Diego Bayside

Great place to stay , and very close to beach

不錯的度假會議酒店

離海邊很近。洗臉盆漏水，房間離前台遠，房間內沒有飲用水。

地理位置不錯，靠近海邊，單酒店就類似於國內的快捷酒店，硬件一般，空調和排風扇都很響。停車比較方便，但要付費21美金一晚。另外奇葩的是車在酒店內部從大堂到客房竟然不能直通，需要停大堂check in結束後再開到大馬路繞到客房停車位。 性價比總體不高。早餐還是不錯的。

Clean and spacious room! The stay was enjoyable. Our room was quiet, just heard some people talking in low volume. The staff checking us in was nice. Amenities were good. They don’t provide toothbrush and toothpaste. But hairdryer, body wash, shampoo, conditioner and body lotion were provided! It would be better if they provide a kettle ( but I know most hotels don’t) And we were in a group of 4, they could check guest information and give 4 bath towels instead of just 2.

I am writing this review, but did not even stay at the hotel. This problem did not begin with this property, but it will end with them Story time! In May 2025, I was searching for hotels for a room block for my guests to remove hassle of hotel searches to enjoy their weekend in Sunny San Diego as they also celebrated my wife and I tying the knot. I was actually offered a stay at Hilton HomeWood Suites, but somehow when we attempted to reserve rooms, we were denied and told that our rooms were no longer available. Fast forward the Hilton representative was very aggressive and pushed for us to just book a few rooms at this hotel. I was hesitant, but eventually agreed to just book this room as back up in case we could not find anything else in the area to serve as a room block for the wedding guests. The representative ensured me that it is basically a complimentary block and if the rooms go unused, AND there is no cancellation by early June, not to worry, the rooms reservation will just be cancelled. She was very adamant that I would NOT be charged. Rookie mistake for me in this moment. I was asked to provide my CC information as formality. Well it was never my intention to let time escape me, but understandably I became extremely busy with last minute preparations for the BIG DAY. I did not cancel the hotel rooms reservation, but thinking of the promise of the Hilton Hotel representative, I felt there was nothing to worry about. Well fast forward again to mid June were I see 3 separate charges on my CC statement. I contact the hotel and was told that I was charged a late cancellation fee, which 1) Is odd because I never cancelled........ I asked to speak to management regarding the matter, but was given the run around and told I will hear back from management within the next few days. Almost a week had passed and I called back to follow up. Unfortunately for me, I ran into the same outcome. I was apologized to and told that management would contact me within the next few days......... As you probably guessed, the management team NEVER returned the calls despite their representatives saying that they would reach out to me. I ended up contacting Hilton Guest Assistance to give my side of the story. They refused to check in with voice recordings to confirm the statement I had heard regarding not having to cancel, but that did agree to open a case and told me that the GM of this Hotel should reach out to me to discuss the details of this experience and help come to a solution. Again, I don't know why I even considered they would actually contact me. 7 days passed, and no correspondence. I called the Hilton Guest Assistance to let them know that the GM had not contacted me. They were able to check "the notes" on the case and found that "I had a full month to cancel, he is not to receive any funds back." This did not end in my favor. I sure was charged quite a bit of money for not utilizing the amenities of this hotel and it just seems unfair. I was