To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.9
Service8.6
Cleanliness9.2
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All reviews(633)
Positive reviews(602)
Reviews with photos/video(103)
Near shopping area(42)
Convenient for shopping(41)
Large rooms(36)
Breakfast was average(21)
Perfect for business trips(15)
Friendly front desk staff(13)
Well decorated(11)
Stayed multiple times(8)
Negative reviews(31)
Guest User
Two Queen Room
Stayed in Dec 2024
Family
13 review
9.0/10
Great
Posted on Feb 8, 2025
房间比较大,周边有Asian food to eat, match Chinese or Asian people's stomach, near Chinese community very closed. Good place to stay at San Gabriel. Also can go to Caltech, just few miles away.
Sh0wermaker
King Room
Stayed in May 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Jun 22, 2025
Prime location in a classic Chinese area and there are thousands of Asian restaurants and grocery stores near the hotel. The room is fantastic and stuffs are great
Wai Peng
King Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 26, 2025
The front is very friendly. They fulfill my requests perfectly. The stay is nice n the room is clean. Will stay again if I ever go to LA again.
Jinping Nie
King Room
Stayed in Apr 2025
Traveling with friends
2 review
6.5/10
Posted on May 16, 2025
To collect parking fee $18/night is unreasonable at all.
Also, the paper QR Code for entering and exiting garage is not working properly. Especially, it is NOT acceptable and very danger when can't exit the garage if QR Code not working!!!!!! So, should NOT block the exit by using QR Code!!!
No electrical charge system is very inconvenient.
Staffs were not acting profession.
Guest User
Two Queen Room
Stayed in Jan 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 30, 2025
The hotel is located in Chinatown, and the area felt safe and comfortable, with few homeless people around. The staff was kind and friendly, and the room was spacious and impeccably clean.
Pu
Two Queen Room
Stayed in Jun 2024
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jul 8, 2024
The breakfast wasn’t that good. However the amenities were great and the reception was very accommodating. There are lots of Asian restaurants nearby, and plenty of Uber drivers around.
Guest User
Two Queen Room
Stayed in Nov 2024
Business traveler
23 review
10/10
Outstanding
Posted on Dec 4, 2024
ok good
Guest User
King Room
Stayed in May 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Jun 14, 2024
I used to stay Sheraton whenever i am San Gabriel
I also lived in Sheraton Gateway LAX
Particularly I praise the General Manager Wanda who is a humble polite and hard working leader
We found out we studied at different high school
next to each other
The team work as a whole is very good 👍🥂🌹🎉
Anonymous User
King Room
Stayed in Nov 2024
Couple
3 review
9.0/10
Great
Posted on Dec 26, 2024
Lots of Chinese and Vietnam restaurants and supermarkets are close to the hotel.
rick cheang
Two Queen Room
Stayed in Sep 2024
Solo traveler
22 review
10/10
Outstanding
Posted on Nov 8, 2024
Great locations and hotel is very new. Walking distance to supermarket and restaurant. Best dim sum around the corner as well
Giggle family
Two Queen Room
Stayed in Feb 2024
Family
4 review
10/10
Outstanding
Posted on Apr 7, 2024
Very clean hotel with very spacious lobby and rooms. Great reception with kindness. Parking was convenient with a fee. Many restaurants around the area.
cheung kai kai
Two Queen Room
Stayed in Mar 2024
Family
2 review
8.0/10
Very Good
Posted on Apr 28, 2024
Comfortable environment, Nice service, maybe will choose this hotel next time.
Guest User
Two Queen Room
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 26, 2024
Nice hotel, new and clean. Front desk was very helpful during checkin . Room service and clean folks were also very friendly .
Christopher Scott Brown
King Room
Stayed in Jul 2024
Couple
2 review
9.0/10
Great
Posted on Aug 24, 2024
A good looking hotel. It’s nice and clean there. A bit far from the airport, but it’s in a nice part of town. The workers and friendly and helpful. Had to ask front desk for a few things a couple of times, but overall they did a good job.
Mabel
King Room
Stayed in Jun 2024
Traveling with friends
8 review
6.5/10
Posted on Jul 30, 2024
Checked in late. Room selection is not so good ans was assigned to 2nd floor near the ice machine room and the elevator. It was quite noisy with kids running around aside. No choice as I checked in late and no good room was left