Hotel de Montaña Suria

Excelente recibimiento. Muy cordiales de principio a fin. En la recepcion, el restaurante y servicio en las cabañas. Siempre muy atentos y amables. Los cuartos impecables y dan calefaccion extra. El servicio de restaurante muy rico. Y el Happy Hour genial

Regular Experiencia regular, buen servicio en restaurante, mala comunicación A través de WhatsApp

Me gustó mucho este hotel. La atención de su personal fue excelente, las instalaciones son lindísimas y la comida muy buena.

Un buen lugar pero siento que faltan detalles En general el hotel está bien pasamos una buena noche el día que llegamos en la tarde queríamos tomarnos un café pero la crema de lo que está en la habitación estaba dura y solo café expreso había para hacer, fuimos al restaurante y no habremos solo al desayuno y cena. Entonces tuvimos que buscar en lugares fuera del hotel. Y como a la 1 de la mañana habían perros dentro de la propiedad ladre y ladre

Disappointing and Unprofessional Experience I had high expectations when booking a stay at Hotel de Montaña Suria, but unfortunately, my experience was nothing short of a nightmare. I booked and PAID for a specific room, yet upon arrival, I was deceived and placed in a CPL accommodation instead—a tiny, uncomfortable, and completely inadequate space that was NOT what I had reserved. This was unprofessional, misleading, and borderline nasty. The room was cramped, uncomfortable, and far below the standard of what I had paid for. Instead of a peaceful stay, I endured a terrible night, unable to rest properly due to the discomfort and frustration of being cheated. Management showed zero accountability for this bait-and-switch tactic, which is completely unacceptable in the hospitality industry. If you value honesty, quality service, and getting what you pay for, stay far away from this place. I do NOT recommend this hotel and strongly advise others to avoid it at all costs. Deception and poor service should never be tolerated, especially when guests are paying for a specific experience. Absolutely disgraceful.

A nice hotel to experience birdwatching. Several options for guided and unguided tours. Good chance to observe Quatzals. The room was a little noisy though. Good kitchen with a great opportunity to have trout for dinner. Diego at the frontdesk, was very helpful with arranging the tours with local guide Agniel. The latter knows his stuff.