TreeCasa Hotel & Resort Nicaragua

I had such high hopes upon arriving at this property, but the hospitality was nonexistent. I expected the treehouse to be a family friendly experience, but the property caters more to adult parties and day pass drinkers. We arrived on a Saturday and they were hosting a wedding. Music was thumping and instead of placing the rooms of the party-guests near the venue, they placed OTHER guests, like my family. This was incredibly inconsiderate. They could have easily avoided the issue by placing the party guests around the venue location. And place non-party guests away. They did the opposite. We were literally the room right next to the party. Needless to say we didn’t get any sleep. Wait staff ignored us. Reception disappeared. Messages to front desk via WhatsApp went unreturned. There are so many other less expensive treehouses in Nicaragua where you will receive superior service and be treated like a guest. If I wanted a thumping party, I would have stayed closer to the clubs in town, not in nature. Unbelievable disappointment. I was not the only guest to complain. The front desk manager smiled and offered a 10% discount on food purchases. I would have rather had a relaxing experience. Sunday night, no wedding, but music BLASTING again. If you want a club scene, this place is for you. If you are a family, who wants relaxation, AVOID

Love it. I will definitely come back again. Thank you all for the great service and costumer service.

TreeCasa was the perfect holiday escape for us as a couple. The staff was warm and attentive from the start, and our suite was spacious with a beautiful view. One of the highlights was the private pool area for guests, which felt like our own little oasis. We loved relaxing with cocktails in hand, We’re already looking forward to our next stay.

TreeCasa fue una excelente opción para vacaciones en pareja durante Semana Santa. El ambiente estuvo agradable. Pudimos disfrutar de la playa privada que es tranquila y bonita, y también aprovechamos para darnos un masaje que nos ayudó a relajarnos. La piscina tenía un ambiente muy ameno, ideal para descansar un rato con cocteles. El personal fue atento en todo momento. En general, fue una experiencia positiva.

Check in and out not organized Booking not found a lot of waiting for someone to find reservation Parking chaotic Music is too loud like you are at a club with mega bass shakes the floor, until 1am. Nowhere to go to escape the party. Not relaxing

Estuvimos recientemente en TreeCasa con la familia y fue una experiencia increíble. Contratamos un tour en 4x4 para conocer la propiedad y explorar algunas de las playas cercanas, una aventura total! La comida nos encantó, especialmente la sopa de mariscos, los camarones al coco y los smoothies, que estaban deliciosos. Los niños se divirtieron muchísimo en el tobogán y saltando desde la cascada, no querían salir del agua. Y cuando buscábamos algo más tranquilo, nos íbamos a la piscina privada para huéspedes, que es perfecta para relajarse. Esperamos volver pronto!