Conturce Hostel

It was very dirty: the shower, the floors, the bed were dirty, and they didn't provide towels. The air conditioner was on and it was very cold, and there was no way to turn it off. It blew cold air onto the upper bunk bed. I slept in my jacket (I was tired from the plane and didn't have time to look for another place to sleep). Everyone in the room caught a cold

It was a beautiful experience, every single person I’ve met left a positive impact on me , the concierges were extremely nice and helpful. I truly recommend others to come experience !!!

Ahhh where to start? I had an amazing time at this hostel. I was always greeted in such a friendly way, and the rooms were always cleaned and well maintained by the excellent housekeeper, Edwin. He was so kind and gave great recommendations, and kept the bathroom and room very well maintained and clean. Dinelys and Nina were both so helpful and welcoming, especially since it was my first time in a hostel. I enjoyed my first time so much that I came back for another 4 nights a few days later! And thank God I did, i met some incredible people on my return visit! The rooftop is wonderful, and I felt very at home. The beach is a quick 6-10 minute walk away, and there’s plenty of food and shops around. Will absolutely stay again the next time I’m in San Juan! 🤍🤍

Отличный хостел, очень хорошее расположение, дружелюбный персонал, везде чисто, в номерах ежедневная уборка, есть  удобная кухня, отдельный туалет и холодильник в номере, красивая и уютная крыша с диванчиками, столиками и с двумя стильными ванными  на открытом воздухе. Номера большие, пребывание было комфортным, мне все очень понравилось! Только немного прохладно было спать в номере из-за кондиционера, который работал в автоматическом режиме, не было возможности выключить его или убавить. В номерах есть достаточно большие запирающиеся шкафчики.

The costumer service is insanely good, specially the front desk Dinelys. She communicates, she has a great attitude, patience and she made sure I got everything done right. El servicio al cliente es increíble, especialmente en el front desk Dinelys. Ella tiene una paciencia de santo, una actitud ganadora, se comunica super bien y se aseguro de q todo estuviera bien.

Booked a private room with bathroom. Room was very clean (despite huge stain on sofa). Bed comfortable enough for a short stay, shower did not always have warm water (hot not an option), and air condition worked extremely well (even too well! turned it off while sleeping). Room was right next to check in desk and communal sitting area. I had more noise and disturbance from those outside my door than from any traffic on the street below my window. 1. They have to move the chair literally outside the room door. Staff and guests sit there and play videos or have phone calls using the speaker. Move the chair to the opposite wall. 2. Staff had family members/child sitting in communal area playing videos/movie with the speaker (not headphones) from 0830. 3. Require use ilof headphones/pods in all communal spaces when using phone to watch videos or talking. No one wants to watch your videos/movies nor hear your conversation. 4. This is not a hotel.....my expetctations were low. Pleasantly surprised at room comfort and cleanliness. 5. Terribly disappointed with the noise that almost completely came from staff. Guests were all quiet and considerate!! Staff should be more mindful of their volume talking to each other, laughing, family sitting in area, etc while sitting next to paying guest's door. Desk area is small....there is no need to shout, raise voice, talk like you are hanging out in your home. I also did not want to hear a child's cartoon show for 2 hours (buy him headphones). I would only recommend for one or two nights. If sensitive to noise do not stay in private room next to check in desk.