Villa Santa Mónica

I booked this hotel for a one night stay and thought it was beautiful. From the skylight in my room to the tile in the bathroom, I found the hotel to be beautiful. As others noted, the room I was in did not have a tv, but I didn't need one since I was only there for a night. I booked through my credit card travel portal and saw a note that the hotel didn't allow check-ins after 8:30. I got in touch with the hotel and they were able to accommodate my 11pm arrival, which I was so grateful for. The grounds of the hotel are amazing, especially the courtyard and the grounds near the pool. It is off the beaten path, but next to a gorgeous park. The staff were fabulous: Lulu and Jorge at the front desk were fabulous and helped me troubleshoot an issue I had, and the person who helped me with my bags went above and beyond. Had the hotel been the only thing I saw in SMA, I would have been happy.

Everything about this place felt luxurious. The staff was incrediblyyyyy helpful, the grounds were breathtaking. If you're looking at other hotels and want the best, this is it. We lounged on our terrace and at the pool and it was in the perfect location. Felt like a dream.

Beautiful property and friendly, helpful staff!

5 stars ⭐️ for everything. Everyone was so friendly, the property so beautiful, very clean. Very old world. The grounds are stunning. The food was great. The location is amazing. Would stay again.

Terrible Service. Would NOT recommend. They stole $750 from us. This hotel will do very shady things with your reservation. Underlying "policies" are hidden from view when you book. When I asked to cancel my reservation (4 months in advance) they stated they would not cancel, and charged my card the same day. There isn't anything that explicitly states you cannot cancel, but they will insist it's part of their policy. 0/10

Lovely hacienda converted to luxury hotel. So charming and well-located. The staff is amazing.