Casa Tierra del Sol Hotel B&B

I have mixed feelings about this hotel and about writing a review, mostly because of Francisco, the manager(?), who was so nice and helpful. However... I arrived late at night and there was someone there to open the door and carry my bags up to my room. The next morning the only one there was Gloria, the cook/maid who spoke very little, if any, English. You know how usually when you stay at a hotel or B&B there's someone who kind of welcomes you and tells you about the place and imparts some information about...something? Nope. Fortunately, I speak enough Spanish that I was able to order breakfast and ask her how to get to El Centro (I asked her if there was a map and she said no, but later I noticed there was one underneath the glass on the table inside the front door, but apparently none to take with). She indicated I should go down the street and then go to the right. After a couple of blocks I heard another couple behind me and asked if this was the way to Centro. They advised that I not continue down this road, but follow them a few blocks over where there were some stairs, which turned out to go about 2/3 of the way. The B&B is up the hill from EL Centro and it's not terribly far but it's really, really steep in parts and all the roads are cobblestone and mostly quite narrow. Coming back up was a workout, which was fine with me, but the downhill killed my knees. Taking a cab or Uber is only a few bucks. What surprised me was that there wasn't any information provided at the B&B regarding less treacherous, knee-busting routes if one chose to walk. In the room there was a sort of booklet, but it was all in Spanish and I didn't bother trying to read it. It didn't appear to have practical information. I could be wrong. After the first day, Francisco recited the breakfast menu for me, but would it be so hard to print out an English - or even Spanish- menu? There was a patio on the roof, but I discovered it accidentally and the chairs had no cushions and were dirty. There ARE two bars, but only in the sense that they look like bars. You can't get a drink there. Perhaps they're only 'breakfast bars', but on at least some websites it's clearly implied or specifically referred to as "two bars". There are lots of books and magazines available, but they all seem to be pretty old (10 year old Vogues and paperbacks published 15 or 20 years ago) And there was a card in the room with the extensions for all the rooms and the manager, but there weren't any house phones!