Paganakan Dii Tropical Retreat

The dom is okay only the shower room could improve the cleaness

Цена обычная для хостелов, в комнате грязно, на простынях - экскременты гекконов, никто не убирает, по территории бродят собаки, они лают по ночам, но не агрессивные. Розетки в комнате всего две на 10 мест и они расположены неудобно. Завтрак бесплатный, но скудный, есть бесплатная вода, хостел находится вдали от магазинов, есть бесплатный трансфер в парк и к зоопарку, после дождя на территории везде лужи, и на ресепшен требуют снимать обувь, я был здесь 2 суток, но дольше не рекомендую. Вид на джунгли хороший, можно полежать на шезлонге.

Prachtige mooi plek wij hadden een kamer voor ons alleen. Eigen balkonnetje prachtige uitzichten wat je ook kijkt. Als je van de natuur houd moet je hier zijn. Heel vriendelijk personeel willen een doen als om je verblijf prettig te laten verlopen. Shuttleservice van hun zelf erg fijn. Goede kamer fijn bed leuke badkamer gewoon top plek.

The place was absolutely fantastic, not one single fault! The staff were incredibly friendly and accommodating, the beds were comfy, the facilities were all really good and the food was spot on! You also get to wake up to the sound of the forest, who doesn’t want that! The location was perfect for both the orangutang rehabilitation centre and Proboscis monkeys sanctuary. The place offers free shuttle to the orangutan's, and organises a shuttle to the Proboscis monkeys too! All in all one of our favourite stays yet, couldn’t recommend it any more!!

We booked the Kinabatangan River tour through Paganakan Dii, paying RM 300 per person in cash, without receiving any receipt. Unfortunately, the experience was deeply disappointing and far from what was promised. The driver who was supposed to pick us up arrived 30 minutes late and kept burping loudly and repeatedly throughout the journey, which was extremely unpleasant. On top of that, he drove recklessly, overtaking cars even when trucks were coming from the opposite direction, putting everyone's safety at risk. The boat trip did not go through real wildlife areas but instead through palm oil plantations and degraded landscapes. The guide was completely unqualified: he shouted at the only few monkeys we saw and provided no information during the tour. The boat had no roof, wooden board for seating, and lacked any kind of comfort or proper facilities. We were so dissatisfied that we asked to return early and skipped the included dinner due to poor hygiene and lack of trust in the service. Having to tip to use a poorly maintained toilet at the starting point, after paying such a high price, only added to the sense of being scammed. This tour did not deliver on any of its promises and was absolutely not worth the high price we paid. We do not recommend it under any circumstances. We tried to speak to a woman at the retreat who claimed to be the manager, but she was extremely unpleasant, treated us as if we were fools, refused to take any responsibility, and made no effort to resolve the situation. We strongly advise against dealing with her in any way. We urge other travelers to make sure they book with reliable, reputable operators who offer clear guarantees and professional service. This was a regrettable experience we would not want others to go through. To make things worse, there were cats and dogs that were clearly neglected, some visibly sick or suffering from infections, with no signs of receiving proper care. It was heartbreaking to see and added to the overall sense of neglect and lack of ethics in the place.

Best lodge in Sepilok/sandakan area! The staff are very nice, views are really great (ask for A1 room, we stayed here you get the best views of the jungle) free transfers to sepilok, couldn’t ask for more. However it’s not luxury but personally I like rustic/basic places more so if you’re that type of person maybe don’t come here. Also, way less “touristy” than the places right next to the orangutans+ sun bears and also cheaper. Couldn’t recommend this place enough :)