Sundial Beach Resort & Spa

Really great to see property coming back to life after getting hit hard by hurricane Ian a few years ago. The room I stayed in was brand new and very nice. Staff was polite, responsive, and helpful. Great pool area with plenty of seating, drink/food service at your chairs, and the kids loved the water slide. The hibachi restaurant on property was a lot of fun as well.

I don’t use to review, but I must this time. Elevator won’t work, loud noises, facilities basically under construction, room are nice but a little dirty, hairs in bathrooms, some pools closed, they shouldn’t open until they finish, it’s a total scam for the price you pay and what you get.

It was very loud early mornings to late afternoon The people were friendly, we were in an area that was barely finished The beach was fantastic as always for the money we spent it was not worth it because of the area of the room .

Resort was very clean. Staff were very friendly. Received $180.00 food/ service credit on arrival because some of the resort areas are under renovation because of the Hurricane last fall. My room was so nice and the bed was luxurious. Beach was beautiful!!!

Written for a February 2022 stay. I really want to write a positive review but I’m struggling. The rooms are incredibly overpriced for the quality and service and views. I paid $300 extra for a full Gulf view, totaling $1000 for one night. The Gulf was in full view, but it was in building J, not a building directly on the water. It also was mostly a view of the hot tub and the main building. The sunrise was blocked by the main building. There was noise from the pool area. Most importantly was the lack of understanding by one receptionist at the front desk. She told me she had no idea where my room would be when I checked in and that it definitely would not be ready by 3pm. I was told I needed to checkout at 11am. While this is standard, I was shocked I could not be accommodated by even 30 minutes for checking or checkout. I went to my room at 10:58am to get my bags for checkout. I could not access the room. My key had already been deactivated. I had to walk back to the front desk and ask for access to retrieve my things. When I came out of the room, a cleaning lady was waiting for me. I am confused as to why I could not have checked in slightly early the day before if the room is cleaned promptly at 11am. I had a very negative vibe from the front desk. For this reason…and many others, I would not return. This resort does not at all have a 4/5 star quality or vibe. Any resort inflating their prices well beyond the quality of the room during these times does not truly value its clients.

All rooms are not the same quality. Inquire as to if your bathroom has been updates since the 1970's. Partial gulf view is not worth the cost as it really is not a view. Balconies are not usable if a neighbor is smoking. On a positive side, beach is great.