Hotel Ta' Cenc & Spa

Such an amażing experience

The staff here are lovely, kind and helpful, always a smile and extra care.

Excellent hotel. The staff were very friendly and helpful. Our room was very spacious, very nicely furnished and super clean. The hotel is situated in a very quiet area and probably having a car would be better to be able to go around Gozo. There is also a parking area on the hotel site. The two outdoor pools were lovely even though it was still a bit cold to swim outside. The indoor pool is unique, you can enjoy the indoor pool inside whilst it stretches outdoors keepings its warm temperature. The breakfast is good, wide variety of food to choose from. You can sit inside or outside to enjoy your breakfast. The only thing we did not like was the fact that at certain times kids were not allowed in the indoor pool. Kids were allowed to use indoor pool from 9:30 until 12:30 and from 17:00 until 18:30 which is also stated on website. It makes no sense and people travelling with kids should take note beforehand.

Just back from a sweltering week in one of the trullis. V hard working and lovely staff (special mention to Sunil the waiter,Mark, and the manageress at the spa, and Leon on reception, slightly struggling as there never seemed to be any senior management to defer too. And that rather sums up the Ta Cenq, struggling to justify its 5 star billing but I’m afraid failing due to what appears to be lack of good management. There were too many failings, minor, but too many to not affect us, billing queries , long waits for food and drink, disappointing food really (where was all the fresh fruit and tomatoes that we expected?) it was all rather bland. We gave up on the dinners in the hotel. Lovely mature oleanders and hibiscus all in glorious flower, but look over the patio from our trulli and there was rubbish that had been there for a long time. And the manky Prickly pear needed trimming as it was spoiling the amazing view, for there is no denying it’s a fantastic location with great views over to Comino and the mainland . And lovely swimming pools, clean and a good size, but some of the umbrellas were in a sorry state, that’s not 5 star! So sorry Ta Cenq, although I love Gozo and will be back again it will probably not be with you.

Beautiful, relaxing, peaceful place with splendid gardens and surroundings. Pool areas are lovely, the adult pool environment being calm and quiet. Staff very attentive and friendly , a little slow at times but it is a Mediterranean Island after all. Restaurants are open and food is very good. Well worth a visit.

I stayed at this hotel expecting a 5-star experience, but what I got was far from it. The room was not particularly clean, which is unacceptable for a hotel of this level. The minibar in our Junior Suite was completely empty, even though they took my credit card as a guarantee for any consumption. It’s hard to understand the logic behind that. Service was a disaster: the bar and pool areas were practically unattended. Worst of all, at the pool bar, I was refused a drink simply because I was wearing a bathrobe instead of regular clothes. When I politely asked for an explanation, the bar staff member didn’t even stop to talk to me — she just walked past and, without looking at me, said I had to be dressed. The attitude was rude and unprofessional. At check-in, I was handed a form and told to fill in my own details — again, not something I would ever expect from a supposedly high-end hotel. Overall, this place lacks the service, attention to detail, and professionalism you'd expect from a true 5-star hotel. I will not be returning, and I cannot recommend it.