Hotel la Pergola

Foi uma estadia muito tranquila, o hotel muito bem localizado, o staf de alto nível, todos muito atenciosos e o apartamento limpo e confortável.

Pessima vacanza, credo che peggio di così non poteva andare. Un hotel di 4 stelle che poteva averne 2 forse? Come siamo arrivati la camera freddissima, i radiatori spenti e il climatizzatore che si accendeva e spegneva subito. La camera strettissima.... perciò il mobile inesistente...il bagno da mq 2,5...una doccia da cm 70 con saliscendi rotto...mi accomodavo nella tazza e mi appoggiavo comodamente sul lavabo...entrare in due era impossibile. Aprivo la finestra della camera e mi trovavo una siepe alta 2 metri. Parliamo del parcheggio riservato? tanto per cambiare il costo di 15 € al giorno, dovevo prendere la chiave del cancello dalla hall e subito dopo restituirla e così dovevo rifare al mio ritorno in hotel. Della colazione non posso giudicare... dopo quanto....mi sono rifiutato di usufruirne per non rovinarmi ancora di più il fegato...per la cronaca ho saputo che servivano solo prodotti confezionati.... allegria... Mi dimenticavo che i radiatori hanno iniziato a riscaldare solo a tarda notte...ma per risparmiare 24 ore dopo sono stati spenti definitivamente...ho dovuto accendere per tutte la notti i climatizzatori...un benessere che non vi dico. Non sono abituato a scrivere recensioni ma questa volta non né potevo fare a meno...mi hanno fatto trascorrere una vacanza di m.... Questa recensione è destinata soprattutto ai titolari dell'hotel che non ho avuto il piacere di conoscere!!! Purtroppo devo assegnare una stella perché zero stelle non è possibile... Che brutta esperienza!!!!!

Staff were very friendly - especially the gentleman who worked the breakfast area in the morning and the shuttle driver.

The free shuttle to downtown Sorrento was fantastic. The swimming pool was refreshing after a hot day walking around. Room was clean and nice. Breakfast was good and even included eggs

Hotel La Pergola was blocked for wedding guests and we were there 3 nights ($1200) the end of September. The good things...location was good, had parking (for a fee) and the breakfast was good. Communication was very good prior to our arrival however our stay was not the best. We were greeted outside by a friendly gentleman who helped us with our car. Reception was ok but not very welcoming. The rooms were quite small so very crowded for our 3 person set up. Linens were old and pilled. Most importantly, the air conditioner did not work. It made noise but nothing really came out of it, certainly nothing cold. I reported it and they was told a repairman would come out. The staff did not communicate it wouldn't be fixed that day so it was a very warm night. Repairman in the early afternoon and said it was working...it wasn't. Our friends rooms were very cold so I knew this was a lie. I went down and asked for a fan and reluctantly, she went to a closet and took out a rusted, dust filled fan. Fortunately, she cleaned it and brought it up to to us. It really helped so i was very happy about that. Charged one euro for an 8 oz cup of ice. Would never go back and I do not recommend. Way overpriced for the quality of the hotel.

We absolutely loved our stay at La Pergola. The location was amazing and quiet. The hotel was clean. Staff were friendly. What we appreciated most about the property were the little amenities such as the pool, breakfast, and the shuttle to downtown Sorrento in the afternoons. Highly recommend.