Courtyard Costa Mesa South Coast Metro

距離出差目的地近，所以選擇了此酒店，服務人員都很Nice，設施環境尚可，入住按金可以現金付款而且離店立即退，這一點很方便，唯一不足是房間內的沙發是潮濕的，總體還算滿意的一次入住。

服務和環境都不錯👍

衞生有待加強 衞生有待加強

Spent some time in town for a family wedding and decided to do other things for fun while I was at it. Great place to shower and come back and sleep. Balcony was small and a little dirty but the fact we got one at all was impressive. The courtyard was nice and the gym had what I needed. Overall a good place to stay for the price.

I’ve been a Marriott Bonvoy member for nearly a decade and have never experienced anything as disappointing as this. We were staying at Courtyard Costa Mesa South Coast Metro and had just returned from a stressful day in the ER with our toddler. Upon arrival, only one bed in our room had been made, the rest was untouched, and our prior requests for basic items like trash bags had gone unfulfilled. The front desk provided no real explanation. The assistant manager later attempted to explain a "3-day deep cleaning policy," though he couldn't confirm if that included making the beds—something we've received daily at other Marriott properties. He later offered 5,000 Bonvoy points, which I appreciate, but it doesn't come close to addressing the stress and disruption we experienced. What’s worse is that even by 6:00 PM the next day, our beds were still unmade. Strangely, my husband returned to the room in the morning and found housekeeping staff inside, interacting with our room phone. They said nothing, did not clean the room, and left without explanation. This is not the level of care or professionalism I’ve come to expect from Marriott. I've since escalated the matter to corporate and hope they take the appropriate action to prevent this from happening to other guests—especially families with children in vulnerable situations.

I booked the hotel at short notice for a 5 night stay. Easy parking ($15 per day ...) and warm welcome. First room allocated was on 2nd floor and tucked away. I looked out onto rooms with little balconies facing the sunset, so requested one. Initially rejected (nothing available) until I suggested I booked one 😉 - then was given a great room on the 3rd floor. Perfect room with perfect location but I shouldn't have to jump through hoops (room was same type, just better location). Bistro is good for light meals, never busy. Had booked breakfast but this is regulated as one hot dish or two cold dishes plus a beverage from the Bistro. The beverage is limited to the three coffee pumps - free in many hotels. Each day had to sign the check for breakfast. For one day it appeared on my bill and was removed. Three days it didn't appear. And the last day it was charged! I was unhappy about this as I had calculated my total and indicated at check out that the total being charged was too much - the clerk was friendly but didn't bother to check and correct, so I'm now waiting for customer service to respond. And those two things cost a star. Pool is very pleasant - heated but not too warm, large enough to relax. Seating area outside with fire is very pleasant. I'd stay again - it was comfortable and everyone was friendly. And working with the balcony door open and the sun settings was great.