مراجعاتGlobales Playa Santa Ponsa

I booked this place fairly last minute to gra 5 nights for 4 days cycling. It was on offer through Jet2, a company who I have used many times and who are brilliant as a tour op. I booked as a solo traveller, and was allocated a twin room when making the booking. On arrival, I was given the key to a room right down the far end of the first floor. literally the last room on the left. As soon as I opened the door, I know I was being had. The room was tiny, the carpet stained and ripped, the balcong hardly big enough to get a chair on, the bed some kind of large single with about 12 inches all around, the smallest bathroom I have ever seen with a bath the size of my kitchen sink. No way was this what I had paid for. I went to reception and said there was an issue, and explained this was not what my room was supposed to be. Instead of making an apology, the guy simply tapped on his keybaord and said there were only 2 rooms left, both identical and next to each other. I asked to view them and was given the key. The room was immediately twice the size with a much larger balcony, and 2 twin beds. It was an improvement so I accepted it for the time being. This was one of the rooms I had booked, and the hotel definitely tried to fob me off with some kind of cheap promo room as a solo passenger. No one in their right mind would have booked what they tried to give me. I agreed to take the room for the time being, and immediately contacted Jet2. The rep came to the hotel that afternoon after I had a chance to look around the hotel some more. The bar area was dingy, there were some seats and a small stage for what was likely to be "entertainment". The pool area was a handful of sunloungers on a grass area as well as a row along the back wall, all taken, and clearly nowhere near enough for the number of guests. The outside bar tables were also all taken, and there was clearly a LOT of drinking going on among Scottish and Eastern European Guests. These hotels have a policy of only allowing you one drink at a time for a tiny plastic cup. Imagine a beer that goes in 2 sips, and you're constanrtly up and down if you want a couple of drinks. Probably 125ml per cup. I have experienced this before so knew what to expect, but it still seems a bit of a daft policy. I had nowehre to sit outdoors, but the rep had by now turned up. She asked me what I thought, and I explained the hotel was basically very poor. I have stayed in Gloables before, and this was by far the worst. She said she was unable to comment, but totally understood what I was saying, in other words she agreed with me. I asked to move elsewhere, as despite my room change, I didnt feel the hotel was remotely wort what I had paid for the 5 nights. She told me it would takje up to 3 days to move me, depending on availabilty, so if I could put up with the room, she would work something out for using the faciliies of the 2 sister hotels over the road. Sje was very surprised when I said no when she asked me

We are just back from this hotel I did not know what to expect from the reviews but we had a good holiday. You have to remember it is a 3 * Hotel not like its two sister Hotels accross the road from the hotel you have the use of the facilities in the sister Hotels which was great. Our hotel was much quiter so no shouting around the pool and bar. The Hotel is spotless the Hotel does need modernising, The dining room has been modernised and looks lovely and fresh. The food was OK you won't starve. There is plenty food around the clock. The Hotel is beside the beach, shops, bars and restaurants. For entertainment you can go between hotels. There was very good shows on at night. All the staff work very hard and everyone very helpful. The front rooms are street facing and some of the rooms at the back don't have pool view some look on a flat roof or a generator. Again the bedrooms were spotless. We had a lovely holiday and we will come back again. We loved the fact you can have the lovely quietness of our Hotel or go accross the road to a busier Hotel. There was no lager louts even with all inclusive.

Добрый день, мы с семьей забронировали отель на конец июня. Когда бронировали отель, то читали отзывы с прошлого года, все было хорошо. И мы решили с детьми выбрать ваш отель. Но сейчас читаю отзывы от гостей, которые были в мае и меня очень сильно тревожит качество еды в отеле, и что еда холодная, и что у гостей было пищевое отравление и не один случай. И теперь не знаю, что нам делать, мы уже заплатили за заезд. Даёте ли вы гарантии, что вы исправите качество еды?

the staff were outstanding as usual, but as this was the 7th time we have used this place i am afraid that the hotel itself has rapidly gone downhill, i was hoping that as we had decided to return again that they would have at least given us decent rooms. the rooms that we were allocated did not have any view, also there was multiple problems with the room itself, eg handles falling off doors, doors not locking to the balcony, electrical sockets not working, and the room in general was not up to 4 star standard. Regarding the all inclusive, the food was not of the usual standard we experienced on our other visits, one thing that has improved was the entertainment, much better than having the staff doing stupid things on stage. On the whole we was dissapointed, and one things for certain, we shall not be going back an eight time which is a shame because it was once a lovely hotel with outstanding staff

We stayed at this hotel 10 years ago as a large family group and lived this hotel but sadly it has changed a lot. We where given two rooms at the back of the hotel over looking the delivery area for the hotel so from 6.30am it was so noisy. Not a good room to be in to enjoy the sun as these rooms get no sun at all. Also constant lorries and staff so not a good view. The rooms are adequate but no sofa no kettle etc but a kettle can be hired from reception. The sunbed situation is an absolute joke. We where there for 7 days and only managed to get a sunbed on the 5th day and that was at 16.00 in the afternoon so this for us ruined our holiday. They really need to address the sunbed situation as I dread to think what this will be like in the busier periods eg school holidays. They have made the pool side area bigger from when we last visited but still not enough sunbeds. We witnessed lots of people complaining about this. The food was ok but the temperature of the food needs to be sorted out it is too cold and should not be served like this. Guests where also complaining about this. The plastic cup you are given on arrival for your stay is a bit of a pain carrying it with you the whole holiday but we can understand why they do this. The staff are very helpful and polite and the cleanliness of the hotel and rooms is brilliant. The toilets in reception in our opinion should be cleaned more often. We didn’t travel with children but felt the children’s entertainment starting at 8.30 for all the young children is just to late and from when we visited 10 years ago the entertainment has gone down hill. The hotel is in a good position close to the beach and shops and is very accessible. We wouldn’t visit this hotel again.

Just back from a week stay in santa ponsa park hotel but for the first time ever I was happy to be comming home .we have been going to this hotel twice a year for the last 4 years but very very disappointed this year. Firstly the food very bad this time very cold and very bland..A lot of new staff everywhere and not very nice or helpful. My self and husband both sick for 3 days and we were not the only two that was sick. The sun loungers are a nightmare you cannot leave your towel on the beds for even a half hour but its taken up .maybe they should get a lot more sun loungers instead of telling people to go across the road to their sister hotel .

Save your money place is horrendous, dated rooms , shower you only fit children in , emailed ahead asking if fridge in room reply was yes hey no fridge . Miss sold by last minute.com . Don’t get me started on the cold food then you have to go over to another hotel for lunch . All inclusive price £1400 for 5 days still here 30/05/25 can’t wait to get out of run down dump.Oh and bathroom door doesn’t even shut rotten room 237

Rooms were fine clean spacious shower and bathroom, plenty of food served all day long. Snack bar was excellent kids loved it. But the food was only warm. Never piping hot like it should be. The dinners were great choice but staff didn't know what they were even serving. My partner did suffer from food poisoning very sick severely projectile vomiting . And on speaking to other guests discovered that there had been a number of casualties. Food should be served piping but it was always Luke warm to cold. There is a microwave I would suggest warming your food to optimum temp. I have worked years in food quality and control, and was completed disgusted that they get away with this. The sunbeds are limited, people disappear for hours . So when I claimed some beds we had another couple calling my daughter ignorant. Must have been the sun bed police🤣

Most of pictures are fake in this content. Are from hotels opposite. Hotel playa is quite ok if you accept the low 3 stars. The positive is the pool 2.1m deep. Is clean but a falling apart shower cubicle and shower attachment, as well as an unscrewed toilet, do not speak well of the conservator. I belive they pay him too much. The biggest problem is the food. If you want all inclusive, skip it.... I sincerely advise you not to get. Unless you go in early May and catch the moment when the Playa is not fully operational, like I did. Then you will have mills in oposite hotel. If playa is fuli operating, the staff canteen at work is better than what they offer.....

I am here now thankfully I have just one more night to go, we came as a family last year it was brilliant, great atmosphere, clean, friendly ect all the great things so we have came again this year to see how really down hill the hotel has gone. Firstly the food is such a poor quality and was mostly the same stuff every day, we have all suffered with severe vomiting and dirarea so we have now opted to eat out. staff this year I have found rude and arrogant. And I think I have drawn a line now, I understand it’s a hot country you get cockroaches where every you go , last year we saw 0 across the whole complex, this year to date we have saw about 25 and this is just in the hotel reception, but where I say I draw a line is I mean we have saw them in the restraunt area. We won’t return to this hotel again however will return to Santa ponsa as normal because it’s beautiful. The room big spacious clean and cleaned daily too, however our review was another hotels pool which was nice to see however the noise coming from this side of the hotel from bottoms being broken to bins being collected to refurbishments it’s just all way to noisey

Un complexe de 3 hôtels côté à côtés, nous étions au 3*. L hôtel est bien situé dans un quartier commerçant, à quelques mètres de la plage et des bus desservant Palma ce qui est pratique. L équipement des chambres est sommaire et ancien, mais très propre et le personnel sympathique. Nous avons apprécié le balcon. L insonorisation des chambres est faible, nous entendons beaucoup les communications des chambres voisines et les passages dans le couloir à toutes heures. Quelques soirs nous avons pu bénéficier des petits déjeuners et dîners au 4* en face ( certainement dû au taux de remplissage) les buffets sont grands et copieux. Le dernier soir le restaurant du 3* a été ouvert, buffet plus petit et moins de choix. Nous gardons un bon souvenir de notre séjour dans cette hôtel.

Having just returned from the Globales Playa Santa Ponsa, I thought I'd best write something whilst it's still fresh. We stayed in room 322 for four nights. We had views across to the pools of the Santa Ponsa Park and Pienero, also a small sea view towards the beach which is literally a 5 minute walk away. Although small, the room was adequate for our needs, remember, it's just somewhere to sleep and not live in. It was cleaned daily and the beds were made. The shower was small with a curtain which gave some amusement and unfortunately there are no English TV channels available. Being issued a plastic cup for drinks was a bit random, but it works perfectly well and must be a good send for the staff. We always managed to find something to eat and although plentiful, the food is not piping hot. The pool areas are clean and well maintained, don't moan about the water being cold because it always will be, no matter what time of year you visit. Staff are polite and friendly. The snack bar gets busy during the day and has a good selection of food, again, not piping hot. Would I return again, yes I would.

Nie rozumiem skąd biorą się te negatywne opinie, być może ludzie które je piszą zarezerwowali pobyt w 3-gwiazdkowym hotelu na przeciwko? Nasz pobyt w hotelu Santa Ponsa Park był bardzo udany, klimatyzacja działa, pokoje czyste, panie sprzątające codziennie sprzątały i przynosiły świeże ręczniki. Jedzenie różnorodne, myślę że każdy znajdzie coś dla siebie. Poza 3 posiłkami jest także otwarty bar z różnymi przekąskami: pizza, hamburgery, hot-dogi, makarony, owoce, ciastka i wiele innych. Obsługa bardzo miła, a animatorzy wspaniali, wiele zabaw i atrakcji w ciągu dnia i wieczorem. Wokół hotelu wiele sklepów spożywczych, restauracji i plaża, więc lokalizacja wspaniała, z lotniska jechaliśmy około 20 min. Podsumowując polecam ten hotel, względem ceny do jakości jest bardzo dobrze. Z jedynych minusów to baseny mogłyby być głębsze i podgrzewane w okresie maj, październik. Nie polecam sugerować się niektórymi opiniami zawistnych ludzi, którzy wymagają warunków jak w Hiltonie za o wiele mniejsze pieniądze. :)

Hotel à quelques mètres de la plage , excellent accueil , personnel très agréable (merci à Chanel et Oliver entre autres pour leurs sourires quotidiens), chambre au 5 ème étage ou on entend tout ce que dit le voisin 😤 (boules quies à prévoir), piscines non chauffées même intérieure , repas tout à fait correct et diversifié. Prpose location de voiture , prêt de serviette de plage .... Bref on a passé un bon séjour !