كوزموبوليتان سويتس

First and foremost, the team at Cosmopolitan Suites was amazing! Their customer service was excellent and they went above and beyond to make sure we had a pleasant stay. The property is super clean and close to many restaurants and shops. Everything is within walking distance. Beautiful view and sunset. The breakfast was delicious and they served us on our balcony every morning. I gave the amenities a 4/5 because there wasn’t a gym on site. This is to be expected with a small boutique hotel and there wasn’t a fitness center within 10 min walk. We would highly recommend this hotel!

This hotel is located in a wonderful spot since it is close to everything in Fira. The view from the hotel of the caldera is amazing. The room we stayed in (#10) had a balcony which was nice since we could see the water and could also see the donkeys going up and down each day. The special things about this hotel are: 1. The breakfast that you can order to your room (wonderful choices from eggs, bread basket, rice pudding, fresh juice, coffee, French toast, etc.) 2. Staff like Joy and Theo make you feel special and welcomed 3. High-quality toiletries The cons of this hotel are: 1. There are narrow spiral steps that you have to handle if you stay in room 9 or 10. If you have issues with your legs it can be challenging 2. Given the price of this hotel I would have expected the areas surrounding the hotel to be in tip top shape. The property had litter strewn below our balcony (in its property) and the view of the water was obstructed due to overgrown shrubs 3. There was rain the day we got there due to which we could not use the balcony since the cushions were wet. The hotel can make an effort to provide guests with dry cushions For the price it charges I feel that I did not get my money's worth.

Thieves, they keep charging our company account, our bank is fighting with them to refund our money (more than $2000.00) and we will need to close our account, please STAY AWAY from these people, there are plenty of honest hotels around with better costumer service.