Nefeles Luxury Suites

The hotel seemed really good on paper and its price made us believe that the place, view/location, and service will be immaculate, but when we arrived we quickly realised how the place isn’t what we expected. Upon arriving, there are hair and dusts on the floor, and even some lashes around the bed area, hence we are quite disappointed with its cleanliness. We were there for 4 nights and the breakfast service was never on time. We wanted the breakfast to come at 10:00 but they came knocking at 8:30 while we were still asleep. We also had to ask for things a lot of times (eg: replenishing water and tissues), as we weren’t given enough everyday. And when we ask for things we had to wait for quite a while and sometimes the staff forget about it as well, which is quite annoying when that happens almost everytime. The room that we got also had a poor design, we had two rooms and the ceiling of the second floor room is really low and you can’t stand up straight (especially for men). And there are some funny barriers in weird places where we kept bumping ourselves. The best part of the hotel would have to be the view and the location, and the fact that we didn’t have to buy water ourselves are the main benefits. But with this price, we definitely expected more. Overall, it is not a really bad stay, as it is true that you will have all you need here, but with this price, we feel we could have had a much better experience and less frustrations if the hotel attend more to the details.

服務很棒，送了一瓶紅酒還免費把房間升級了，房間很乾凈，早餐應該也不錯，因為需要6點出發趕去聖託里尼的輪渡，所以酒店還貼心準備了早點，真的很棒的酒店，地理位置也可以，步行去衞城也很近，距離地鐵可能步行10分鐘吧

We had a wonderful stay, Fira is not as busy as Oia. We enjoyed the view out from our room. Everything was perfect.