Lava Suites and Lounge

Simplemente perfecto, ubicación inmejorable

很差的一次體驗！這家歸為民宿都不夠資格，怎麼能歸為酒店？一晚1100的價格，跟圖片很不相符。最重要的是服務差到令人錯愕！首先，酒店要下很多台階才能到達，這個所謂酒店就三個工作人員，前台一位Christy，一個貌似能搬東西的男士，還有一個打掃衞生的阿姨。前台理直氣壯説他們都不上全班，過了三點沒人在，更沒人幫着把行李搬上那麼多台階！而且三點後行李不能放在酒店，否則後果自負。我問你們是酒店對嗎？酒店是否應該提供行李服務嗎？ 前台Christy態度惡略回覆，你們11點已經辦理離店（對，11點就着急忙慌趕着你辦理Checkout，因為她要下班），這之後你們愛怎麼就怎麼跟我們沒關係。還説你要願意寫評論就寫唄！第二，酒店很破舊，像個窯洞，裏面沒有窗户很悶！衞生也很差，親眼看見打掃衞生的把我們睡過的沙發床上的單子用手抹了抹就算打掃了，下個客人接着用同樣的單子！景色也不是照片看到的那樣，海是被前面的牆堵着。這個地方非常不推薦！前台這樣的態度也祝他們生意能興隆！

Abbiamo soggiornato per 5 notti in questa struttura, ubicata in una posizione eccellente con vista sulla Caldera. Siamo stati coccolati dalla ragazza della reception Sofia che si è resa subito disponibile fin dal nostro arrivo. Hotel con poche camere ma vi assicuro da provare. L'aggettivo giusto da dare è "STREPITOSO" per ubicazione, pulizia e peofeasionalita'. Tutte le mattine servizio in camera della colazione e jacucci privata sul terrazzo e solarium di pertinenza della stanza. Che dire: lo consiglierò a chiunque. Tutto bellissimo ❤️❤️❤️❤️ Grazie Sofia❤️❤️❤️❤️❤️❤️

Отличный вид из окна. остальное все плохо. отвратительный запах сырости. мухи в ванной. не убирают в комнатах. смешной завтрак. нет обслуживания.бассеин по колено. дети купались но не взрослые. джакузи неплохое. в общем не вернёмся туда никогда.

Nice location, good break fast, very tired room. Stayed 1 night. Positive - great location on cliffs of Fira, met by manager to help carry bags, great views from pool area (pool not heated, but spa was), very good breakfast delivered to room, room is very big, clean, plenty of towels. Negatives - lack of privacy as curtain doesn't cover the only window properly at front door, no wifi in master bedroom, very noisy aircon & air purifier, faulty toilet cistern (had to pump the button to flush), no table or chairs despite a sml kitchenette and plenty of room for one, only 1 bedside table, no luggage stand so bags lying on floor, shower curtain didnt reach floor so water overflows, shower head at waist level so have to hold with one hand, single beds in living area are foam on concrete base (ok for small children maybe), room is a cave so is musty (very noisy air purifier, had to turn off to sleep). Overall, you have to be realistic about the price in Santorini for the location. We had one of the 'Captains rooms' in the lower level so no view directly from the room. The room is devoid of most of the usual comforts, it felt like 'glamping'. Staff were nice but it's clear this property needs upgrading.

What a great place!!! The hotel is in an amazing spot with great view. The room was very neat and clean, and the staff very pleasant and helpful! I recommend it for couples or families, I am sure they will have a great time!