Sanya Yazhou District 4-star Hotels

The service is really good. The TV in the room didn't work (it wasn't broken, I didn't adjust it properly). I was very angry at first, but I told the front desk and they immediately changed the room and upgraded it. [Victory] [Victory] I was too tired to go to Nanshan Temple during the day, so I just wanted to eat a bite in the hotel. It really surprised me! I have been in Sanya for more than a week, and I feel that this is the most value-for-money meal I have ever eaten! The two of us ordered a hand-held lamb and a shrimp and cabbage soup. The taste is really amazing, and we can't finish it, we can't finish it at all!

🏡Environment: A particularly comfortable hotel, very peaceful and with a high energy field. It's a great place to stay on vacation. Every place is decorated with care. There is an outdoor swimming pool and lounge chairs where you can sunbathe next to it. Breakfast is also provided. 🛋Room type: Mountain view room can see the scenery outside the window and the view is very broad 🛁Facilities: The rooms are very clean, the sound insulation effect is also very good, it is very quiet at night, and you can have a good sleep. There is also a self-service washing machine and a balcony where you can dry clothes. 🧡Service: Very good, the staff are very polite and enthusiastic😊 🏪Surroundings: Close to Nanshan Temple and Big and Small Cave Sky Scenic Areas Next time I come to Sanya, I will still choose this place. It is worth recommending.

The hotel is in a good location. It only takes seven or eight minutes to walk to the nearest beach. The sea is open for swimming and there are nightlife restaurants in the evening. It's a good time. The entire hotel is particularly transparent and has good ventilation. The room has a balcony with a view. Although it does not face the sea, the view is very broad and I am generally satisfied. The only drawback is that the hotel swimming pool is not open. The hotel's restaurant is average, with only set menus and average taste, especially the leaf omelette which is extremely greasy and tastes like vegetable oil.

The hotel is located inside the scenic area. To go to Guanyin on the Sea, you can take the shuttle bus in the hotel to the lobby below, and then walk for about 15 minutes to get there. The hotel provided a free room upgrade when I checked in, thank you very much. The hotel opened in 2000 and has been renovated once during this period, but the internal facilities still have a very ”old” feel. When the shower in the bathroom is turned on, the water flow crisscrosses, but there is no middle part (hahaha) and it has to sway from side to side when taking a shower. There is no open balcony in the room, which effectively avoids mosquitoes, but it also loses a bit of fun (both pros and cons). The hotel restaurant is located in the lobby on the mountain. You need to go up the stairs or ramp, and then climb a short slope to get to the elevator. The above overall feeling is good. Breakfast the next day was very unpleasant! There were three of us and we booked two rooms, both of which included two breakfasts, but one of the room cards only recorded one breakfast! We don’t necessarily go together for dinner. Even if you see that there is only one person living in one of my rooms, you still have to tell me which room it is, right? And I booked a room with breakfast for two, why should I be given a breakfast? ? ? I have a meal at 7:30, can’t I take a walk and have another meal at 9 o’clock? If a friend comes over, why don’t I ask him to eat together? ? ? ? I was stopped from having breakfast early in the morning! ! ! ! No matter how good the mood was, most of it was gone! (The picture is taken at the feet of Guanyin Buddha on the sea)

I want to write a very objective review, hoping to provide a reference for friends who will stay in the future: Advantages: Service: First of all, I want to praise the front desk receptionist and sales manager Huang. Because of the change of itinerary, one order was cancelled and another order was changed. The hotel front desk and Manager Huang were very patient and handled it very quickly. Because of our personal reasons, we added workload to the hotel staff. I am very sorry and very grateful. 🙏 And whether it is going downstairs and passing by the lobby or drinking coffee in the lobby and needing cups and paper towels, the front desk staff can receive quickly and politely. Hygiene: Because I travel with children, hygiene is a point of special attention. Although the hotel room is small, it is very clean. I specially wiped the curtains and the beams above the head of the bed with white paper towels. The room was cleaned every day for three consecutive days. The good hygiene is the most gratifying thing about this stay. Disadvantages: Equipment: The air conditioner didn't work properly at some point in the early morning of the second night. The family woke up from the heat in the early morning. The front desk said there was nothing they could do. Later, they asked them to come upstairs to the room to debug it. It should be the front desk staff who failed to debug it. What is incomprehensible is that the hotel does not have a relevant maintenance master on duty at night. We can only wait until dawn for the relevant personnel to go to work to repair it. This is Hainan! Hainan! ! ! ! ! Requesting the hotel to adjust a nearby room for the child to sleep for a while, but it didn't work. Later, it was transferred to a room on the 6th floor. The child slept in a crooked way and didn't move. As a mother, do you understand? Room service: The most frustrating thing is that the child finally slept more peacefully. A lady came and kept ringing the doorbell. She actually asked outside the door why she didn't move in after adjusting the room. The moment I opened the door, I was really a little upset. I shouted at her. I don't know if she was scared. Then she asked me if the air conditioner was repaired? ? ? It really makes people upset and speechless... If it weren't for my friend's family living in Zhaoshang Zhenyuan, I would never choose this hotel for convenience. It's too unprofessional! ! ! ! The next day, after packing up and preparing to go downstairs, the hotel staff or the manager changed us to an executive suite on the same floor. In fact, it may be because they felt that we had never seen or lived in a suite? The child of a family of three is relatively old, so I want to ask if you are sincere. Let the three of us live in a 1.8*2 meter bed? I casually asked if there is no room for a double bed? The hotel staff said no, so we said we would not change. The air conditioner in the original room was repaired, and we still lived there. There was really a lot of luggage and things that we didn’t want to toss, and there was no need to toss. Later, I saw that the hotel had a two-bedroom and one-living room room, and I felt very unhappy. We didn’t make any unreasonable demands, and even thought that the journey was happy and didn’t want to add to the trouble. I just want to ask the hotel, are you professional? Are you sincere? ? ? These shortcomings do not need to be in a five-star hotel, at least the chain under Huazhu will not happen. I sincerely suggest that if you want to run a good business, please improve your professional quality! ! ! Give customers a good experience Finally, thank the hotel for giving us an extra breakfast for one person in the morning, and for helping us to collect the sun protection clothes left in the hotel for our friends to pick up, and also delayed the check-out to 2 o'clock. Thanks to the hotel manager, we did not touch the fruit plate sent after the air conditioner was restored, and it has been returned.

The hotel service is very satisfactory. There is a special car for pick-up and drop-off. It is not tiring to bring a baby with you. There is a vegetarian restaurant next to the hotel. I told the front desk that I can get a 30 yuan discount per person if I stay in the tree house. The hotel food is also delicious. If you want to enjoy VIP treatment, you must try the tree house hotel. You don’t have to queue up with tourists who come in the morning to take pictures. You can take pictures casually when you stroll after dinner. It is very photogenic. At night, you can also go to the Guanyin Temple on the Sea to watch the lights. I am satisfied and give good reviews. The butler provides 24-hour service, the environment is quiet, and there are kittens in the hotel, which are very cute. The children said they will come again next time.

The room was cleaned very well and all kinds of toiletries were provided. The location is several kilometers away from the main road, about 15 minutes by car. If you arrive at night, you have to drive for a long time at night. The next day we went to the Guanyin of the Sea, which was quite a distance away. It would be very convenient if we stayed at the Guest House. .

The hotel has an elegant environment and is very marine-themed. There are marine performances. The hotel is very close to the beach and has beautiful scenery. Convenient transportation and rich breakfast varieties. The hotel is large and can host large-scale meetings. The waiters are warm and thoughtful. It is the best choice for traveling in Sanya

This stay was a great experience. I must praise Shangluo, the front desk staff. From the moment I stepped into the hotel, they greeted me with a warm smile, which made me feel like spring breeze. When checking in, he patiently answered all my questions, introduced the hotel facilities and surrounding attractions in detail, and also gave thoughtful suggestions based on my itinerary. Checking out is equally efficient and the whole process is orderly, making people feel more comfortable and convenient. Their professionalism and sincere attitude added a touch of brilliance to this trip. I look forward to enjoying such high-quality service here next time!

It's just been renovated and there's still some smell, but the service is very good and the front desk lady is very patient