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Terrible services, not recommended for foreigners. Hospitality zero. Noisy due to construction. No reception , online operating, but it also programmed . There is no one to answer direct questions. I English speaking people not there . More than 3 hours waited to check in .

房間不朝陽，房間昏暗，燈比較少，房間和圖片上不一致

I didn't like face recognition to enter and exit . It didn't work to me but my wife only. Also need a better towels.

Easy to access, great zone.

I checked in at night, the entrance and apartments were freshly renovated, everything was comfortable, but one moment was unpleasant, the apartment managers sent the wrong WIFi password and I was without connection all night after arrival until I purchased a local SIM card with the Internet in the morning and wrote to the service support that there is no WiFi.

What can I say? I never wrote a review before but I think its important to let other people know what they re getting into when They book with “Charlie’s Prison” how I d like to call. First of all, its not a hotel or an apart hotel, it feels more like a prison, where you have to ask someone to let you in… and believe me, to let you out. At the beginning I thought it would be a great experience but it turned lut to be a nightmare. Be sure to have INTERNET CONNECTION and a plan that works abroad as you you have to communicate with “Charlie” via “Whatsapp” and its extremely annoying system. The simple task of changing rooms cause of a terrible noise outside, cause of a street repair, became a nightmare as Charlie ( which was supposed to be a 24h service just works until 8pm, and they couldnt change my room, even though I politely requested a quiet room. It was denied cause there was no way fro them to give me another room in the back of the building, I begged for it as I needed to rest as I was in Sao Paulo for business and needed to wake up early. My experience overall was horrible, having to ask someone to let me in and out, waiting for long minutes outside in the street. Besides, They dont have water, there s no way you can buy a snack and you cannot have guests. None of this was listed when I booked the room. To be fair the room was nice and the bed super comfortable, but I couldn’t enjoy my stay cause of this terrible noise outside.I ll never ever stay with Charlie again.