دبل تري باي هيلتون ساو باولو إيتايم

服務很好，需要刀叉也會幫忙找來

Business trip to São Paulo. Great area. Safe and clean. Staff lovely. Basic and could do with a little renovation but bed comfy and all functional. Gym good too. Well placed for nice restaurants and walk to Ibirapuera park. Tip: my suite was over two floors with a spiral staircase which tbh was a PITA with my suitcase so unless you desperately need the space I’d avoid!

Great location with everything you need in walking distance. The rooms are on the smaller side and definitely dated, especially the bathrooms, but the bed in very comfortable and service is great. Make sure to bring adapters for outlets. The breakfast every morning is fabulous and all the staff were very helpful and many were able to communicate in English. Overall great experience with no complaints

The hotel is located in the beautiful Itaim neighborhood, surrounded by excellent restaurants, bars, and shopping options. The entire front desk team was exceptionally friendly and helpful throughout my stay. Although I didn’t have a chance to use the pool or gym, as I was mostly at the hotel only late in the evening and during breakfast, I really enjoyed the breakfast experience. It was varied and generous, with freshly made omelets, a wide selection of fresh fruit, and several local specialties. I was upgraded to a suite-like room that appeared recently renovated. It was stylishly furnished, with a large, comfortable bed – overall a great space to relax. One small detail that bothered me a bit was the position of the air conditioning unit, which was placed directly above the bed. One issue I encountered was the noise from a large construction site located directly behind my room – unfortunately part of the hotel itself – which started quite early in the morning. I reported the matter to the front desk, first speaking to Felipe, who was especially attentive and kind. Shortly after, both Antonio and Douglas (the manager) reached out to me, offered a prompt and effective solution, and sincerely apologized. They personally supported me during the room change and followed up several times to ensure I was comfortable in the new room. This level of service and care truly stood out to me and turned an unfortunate situation into a very positive experience. All in all, a great and very personal hotel with outstanding service. I would definitely stay again.

Perfect location and great staff. Better than your normal Doubletree hotel. Will stay here again for sure. The area is close to just areas so you can avoid the SP traffic and is a safe area for being out - lots of restaurants and shops close by

Great ando beautiful place! Very good location and staff! With good recommendations, guidance, and the rooms were perfect. Congrats!