Scandic Sarpsborg

Clean and human service is good!

Fresh fasade and modern, cosy lobby. Good service in the reception. Nice breakfast. When not in the lobby, the hotel quality sinks. Room had paint peeling off in several places, large scratches on the floor. Tiles in bathroom only on visible spots when standing up. Shower cabinet almost falling apart. A fellow guest found loads of hair on the hot potatoes at breakfast. Staff did not clean tables properly between guests. Not what I would expect from a 3 stars hotel. Slept well, though, and felt safe.

Anbefales Meget service instilt og løsnings orientert betjening 👍😃

Alt var i orden

My stay at Scandic Sarpsborg was wonderful, thanks to the warm and professional reception team who made me feel welcome from the moment I arrived. Their efficiency and kindness greatly enhanced my experience. Keep up the excellent work—it truly makes a difference! Looking forward to returning.

Parking is hard to find and the hotel staff was unhelpful in finding it, you'll park next to the hotel trash. After two days our car smells sour. An automatic gate is supposed to open fpr access to the parking area, when it doesn't you have to call the hotel. I tried calling for 10min and got no answer, while on hold I walked around to the front to see the receptionist doing absolutely nothing, no point in calling if the staff aren't going to answer. The breakfast and kitchen staff were very friendly and professional. But the reception is unwelcoming and has a bad attitude.