Extended Stay America Suites - Columbia - Laurel - Ft Meade

Stay away. Until MYESHA is gone, stay away. Expects you to pay for a room. But then gives you a number to call to handle issues on your own. Was almost arrested, after calling Velocity at the advice of SAM (Awesome Worker). Was told by velocity wifi issue was due to connecting to wrong router. To contact front desk. MYESHA was immediately upset claiming I called a wrong number. Provided me with me new number to same company Veloctiy where they found my same open ticket about WiFi signal. After deflecting when wrong. I was accused of being drunk and unruly on my birthday while simply trying to get access to wifi that was included with my room. That is prepaid 1 month in advance. Have report from police regarding incident and false claim. Will be seeking further action OUTSIDE of MYESHA Ms. Paula and staff are and have been wonderful during my stay. Number to Velocity provided by SAM (888) 363-6708 Number to Velocity provided by MYESHA while telling me I was wrong and had the wrong people on the phone. (866) 994-3420 Both number contact the same service line for Velocity. MYESHA became upset and refused to listen to the women (From Velocity) on the phone tell her my ticket order from both lines. NO NEED TO LIE - Call both numbers. Both will lead to velocity. Pictures provided for proof

Excellent staff!! They do excellent service! They go above and beyond to help and satisfy the customer. There is always some available to help and serve. Always fresh breakfast, and they always give you fresh towels and linen. It’s a great environment

The place has clean sheets and towels. That is a must. The smell on the hallway was aweful and missed the housekeeping. I had to take my used towels to the loby to get new clean ones. It was the first time I had to do this on a hotel. The employees are nice and helpful. But one of them gave me a room that had someone there. That was a shame.

It was okay It was okay until the fire alarm went off at 2:30 am…The staff was very friendly and professional.

The fact I couldn’t clean sheets once I got there was crazy

Family Friendly