The Westleton Crown

Stopped by on spec for mid week lunch. It was a very pleasant surprise - delicious and friendly service Lovely village too with two bonkers second hand bookshops!

Arrived with great expectations seeing what a thought was a fabulous public house . Greeted by a welcoming gentleman on reception and given the run down of what’s on offer . Attended my room and thought this is lovely . Long story short there was no hot water in my room from 16.30 pm until checking out the following day at 06.30 . Within this duration, I complained three times with the excuse of “ it’s probably people having showers / baths “ - “ give it another. Hour “ and finally “yes we’ve had a gas issue (19.30) and the supply is slowly getting back to normal . On checking the customer gents toilet at 21.30 there still was no hot water supply . Checked out the following day as nobody was bothered when I complained at breakfast. Was then charged for an evening meal at £22 plus a service charge of £3 for the brilliant staff that work there - Joke ! Complained to there HQ who acknowledged this and replied that they would respond within 48hrs - to this date - NOTHING ! Avoid !

My wife Jean and I decided to celebrate our 60th wedding anniversary and her birthday at The Westleton Crown. We met with Vanessa, their events manager and planned a lunch for 20, with a champagne reception. She and another staff member, also named Vanessa, looked after the entire event with considerable care. That level of service, plus the superb food suggested and cooked by chef Alex added immeasurably to the great enjoyment and success of our important celebration. A truly memorable occasion! Well done The Crown!