Hotel Vista Oceana Sayulita

Muy buena ubicación cerca de la playa. Las fotos son de un departamento arriba pero los cuartos son mucho más pequeños. Varias multas fuera de lo convencional por servicios básicos como lavar las toallas, cobran por hora por hacer early check in o salir tarde. Todo esto lo cobran en efectivo. Conviene pedir el reglamento antes de hacer reservación. Se escucha mucho el ruido de afuera incluida la recepción y el bar de abajo que tiene ruido hasta las 1230. Detalles en el cuarto en el funcionamiento del aire y salieron algunas cucarachas. Los cuartos son muy húmedos, la regadera moja todo el baño porque no está cerrada. No hay un baño común en el hotel ni opción de alimentos y tuvimos mala experiencia en el servicio de recepción.

Way too loud- open air DJ right outside my window/balcony. Have to close all the windows/doors, so can't even have ocean breezes. DJ started about 3pm and last night was still blasting away at 2.30am.....nothing nice or serene about it. It would be fine if it was a Mexican band.

Azul la recepcionista se portó excelente, la vista de la terraza es increíble, si se escucha ruido ya que se encuentra a pie de playa, un cuarto modesto, haciendo la reservación directo al hotel es mucho más económico que en las aplicaciones

WE had a terrible experience at the hotel. The staff was unprofessional and not helpful. The room I was given was not as described, there was no balcony, no refrigerator, and the air conditioner was old. When I asked to upgrade my room, the cleaning lady named Marisa charged me an extra $140. Later she came back to tell me that it was a mistake and the room was already booked to someone else, which was not true because the room was not occupied during my stay. I asked for a FULL 2 night stay refund from Booking, to change hotels but was refused. I also asked for a cooler to store my drinks, but I was told to use the one in the lobby or buy my own cooler and ice, which the lobby fridge was not working had ice build-up and old food in the freezer. The music from downstairs was played super loud 24/7, which made it impossible to sleep. I am extremely disappointed with the hotel and Booking. BTW don't you dare stain a bath towel you will be charged for it, keep in mind you get a change of towel every other day.

"Stayed at this hotel recently. Impressed by the cleanliness and fantastic service from the Señora Erica. However, noise was a significant issue. If you're a light sleeper, you might want to consider that. Overall, a decent experience."

You will be "sleeping" on top of a loud bar and next to open air nightclub. None of what is mentioned to you during the booking process. Then the music stops 2 am you can take part of all the conversations on the street as the building has no sound isolation at all. Only stay here if you plan to stay awake all night every day of your stay.