Premier Inn Scarborough (South Bay)

Lovely staff great hotel perfect for a seaside get away 😁

位置不錯，就是空調不行，基本不制熱

First the positives. The room was very clean, comfortable and bathroom was obviously recently refurbished. Breakfast was excellent and good value, but more on that later. Now the not so good, or could do better! The check in policy is ludicrous, I understand they need to have a designated check in time, but whilst waiting (40 minutes) I overheard the staff clearly stating that all rooms were ready for guests, but as people were entering the reception they were informed that check was not possible until 3pm and they had to wait or pay £10.00 for an early check in! The result was a packed reception and when they did commence check in, due to a “new system “ it was painfully slow! Very poor customer service. The breakfast was good value, but the attitude of the cashier guy was poor at best, probably rude if to be defined. On approaching him I was asked “ breakfast for two “ to which I replied “ no there’s only one” to which he snapped “ well I’m not to know that!” Not expected and yes rude!

very nice

Very central location, ideal for the centre and open air theatre which is one of the reasons for my visit.the theatre was a 15 min walk away.the staff were all friendly.the only downside is that there wasnt an on site car park, however there is one right across the road..after the show at the open air theatre there are buses which takes you to the main local hotels which was brill £3 pp.would definately recommend.

We go to a lot of Premier Inns and this was one of the best experiences we’ve had. We arrived late Friday afternoon and parked in the multi-storey across the road which was £12 for 24 hours. Self check in was easy and the premier plus room on the top floor with a view of the castle (for an extra £1) was lovely. New and modern shower and bathroom. The room had one of those expensive pod coffee machines as well as a kettle if you actually wanted a full cup (!) Ultimate WiFi wasn’t much cop so I went back to 5G. Only I could log in to the WiFi despite us being told 3 people could. We had a lovely quiet night. Breakfast was very very nice and the usual Premier Inn fare. The scrambled eggs and black puddings were first class. The walk to the pub restaurant for breakfast was a good 3 minutes from the top floor but all inside the building. Just finishing breakfast then off for a traditional poop before walking around the north bay to see the steam trains and beautiful gardens. We paid £72 for a double Premier Plus room with a castle view. Bargain.