La Quinta Inn & Suites by Wyndham Schertz

讚，讚，讚，很不錯的旅店，附近有大賣場，生活方便，房間乾淨，裝置搭配典雅，讓人舒服，服務人員親切有禮，是一次愉快的住宿。

Great place

Friendly and accommodating staff. Clean room, good ac and the beds were comfortable. Breakfast selection was good. The pricing for two queens was fair. Will return soon.

Very friendly and clean

Didn't even book they stay because of how rude the service was. Called to find details on what was needed to set-up a room block for our wedding (10 rooms minimum). Asked to speak to the sales manager to speak about what was needed by them specifically and was told to speak to Samiel (not sure of spelling) and to call back at the given time when he would be there. Called back and asked same question about room block, "That's me" was the only introduction I was given so I'm not even sure if I heard the name right from the first call. He was speaking to other people while on the phone with me, understandable but didn't mention that he was helping others, so it became confusing if he was speaking to me or others. He then asked what type of room we needed 1 or 2 beds, and I told him it would depend on each guest's needs. He asked again if we needed 1 or 2 beds, I let him know we had varying needs as we had individuals, and couples with and without kids. He got a very frustrated tone and told me he needed to know if we needed 1 or 2 beds - again understandable if you need specifics to block rooms off as I worked as a manager in a hotel and have had these conversations about specifics before. I then let him know this might not work if that's the only question in setting up this room block. Without a word he just hung up. If your hotel can't accommodate our needs I'm fine and can look elsewhere, but if you are telling me you're the Sales Manager and can't even guide me in what is needed to reserve 10 or more rooms, then hang up without a word or farewell I can't say that "hospitality" is important to you. I would have been willing to contact our guests and find out who needs what type of room as that was an expectation I was prepared for in setting up this block. My family has used La Quinta for over 30 years and it's usually our go-to when traveling, but manners alone lost this one our room block for this wedding.

My room was very clean, but, all other areas are very run down and in need of attention. The carpets are ripped and stained. There was a huge, dead, roach in the waiting area for the elevators, the elevators are just run down and filthy. My room was clean, but, again, stained carpets. I chose not to eat at the hotel after seeing the dead roach. The staff was great and aside from the stained carpet in my room, it was very clean. They provided plenty of clean towels, soap, shampoo and conditioner. If i could base my review on just my room alone, it would be very good. Once walking out the door, the common area are lacking.