Sonesta Suites Scottsdale Gainey Ranch

Lovely hotel. We went with our granddaughter for her high school graduation trip. We stayed her several years ago and loved it. The room was good. My only negative was they need to replace the accessories in the kitchen. We barely had enough of anything for 1 much less 3. However, the breakfast every morning was delicious and fresh. Eggs, hash browns,fruit,tortillas,salsa,cereal, yogurt,etc. I would stay there again.

Loved our stay at the Sonesta suites. They have everything you need & the room size is great. Nice pool, friendly staff & the complimentary breakfast is nice as well. I really like it has the resort type feel, but not the size of a resort. Parking is easy & no fee. Can’t wait to stay again, this is my favorite hotel in Scottsdale.

Rooms were very clean. Beds were very comfy. Free breakfast daily, happy hour 5-6 with free drinks and apps!!

Good = Nice pool area & breakfast area Good = friendly & professional staff Good = breakfast included Good = convenient having kitchens in rooms & full size fridge with freezer Need improvement = carpets are filthy in suites, maybe replace with either luxury vinyl planks or tile (much more sanitary). Need improvement = no room keys were issued at time of check in due to a technical issue, so staff had to physically let guests in, which isn’t convenient & takes time waiting….staff did their best though. Staff promised to deliver keys & slide them under the door once the problem was fixed, but that never happened. The next morning after breakfast we had to inquire about getting room keys issued which we did finally get. Need improvement = water pressure in shower very low Need improvement = clearing drain in bath tub and shower after each guest checks out, so next guest doesn’t stand in a puddle of filthy water when they shower.

I like the beautiful pool area and great service.

Disappointed with the honesty of the staff. I left a bag behind, reported it immediately, but it was never found. Would not trust lost items to be returned