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Never a Bad Stay I've never had a bad stay at a Hampton Inn. I look forward to staying there.

Staff responded quickly when we requested additional laundry and when I had issues with TV operation and problem with key. Battery on tv remote and key access has to be changed

The staff was really friendly, courteous and knowledgeable. Excellent in that customer service area. The price for the mountain view was overpriced. Couldn’t really see anything. Save the money and skip the mountain view. The breakfast was ok. The bathroom was small with no exhaust fan. The beds were comfortable. The tv selection was subpar maybe 10 channels.

There was little that wasn’t wrong with this hotel. It’s close to the worst I ever stayed in. At least there were no bed bugs and there was breakfast. The room smelled heavily of cigarette smoke, the AC was broken and the door didn’t self close. The smell of the room was so bad it was hard to tolerate but tolerate we did because we were exhausted and it was one night and we arrived very late. Would not recommend or stay here again. Would try the comfort inn next door first.

I checked in on my phone and picked a room. Went into hotel and asked for physical room key for the husband. We then went to our room and threw our luggage down. After driving 8 hours to the hotel both of us needed to use the restroom. I walked into the bathroom and the toilet seat was up and the toilet had been USED and NOT flushed. Not a little used. ALOT used. I don’t know how else to say it. Stuffed with crap and TP. I immediately walked out of the bathroom and told my husband to grab our things and we were not staying in this room. We hadn’t even sat down anywhere in this room yet. That’s how fast this happened. We went downstairs to talk to desk and get a different room. I explained to the lady what the issue was and she said “well we have maintenance here so I will let them know”. While I was getting new keys for the new room my husband used the bathroom in the lobby. He returned and I asked him to wait at the desk for the keys as I still had not used the bathroom. I went to the ladies room in the lobby. There was no toilet paper. Luckily there were tissues nearby. Then went to wash my hands and no paper towels! I again had to use tissues to dry my hands. Not an easy task. I told the desk about the lobby situation and she said” yeah, been there! You use whatever you need to” It just seemed like it all was no big deal for them

Don't like carpet on room floors, not hygienic. At prices charged per night should be upgraded to wood or vinyl.