هيلتون سكرانتون آند كونفررانس سينتر

酒店不錯，推薦

Stayed here again for just one night. Of course no Hilton Honors upgrades available! We were also charged for a breakfast on the child when we are to get the deduction for being Honors members. But let's discuss how we had wait over 90 minutes to get bedding for the sofa bed!! I had to walk down to the front desk twice. Also, had to use my cell phone to make a call to the front desk from the room as I was not going to walk back down to desk. The phone in the room did not work. The extra bedding finally arrived we didn't want them to set the bed up for us however, the kid that brought the bedding came right in and then was upset that we didn't put our hands out to give him a tip when we said it was good he could go and we would put sheets on. The cleaning people don't clean under the bed. There was cereal and a pacifier under the bed. The glasses in the room were used but they put the paper back over them to look as if they were clean. There was only a set of towels in the bathroom for one person. They made cute roses out of them on the counter. It's not cheap to stay here and they also raise prices to coincide with the college schedule it appears. The parking garage is $16 a night. And when we left in the morning and came off the elevator into the garage there was a couple parked sideways in a handicap spot at the door smoking their joints. That's not the issue it's the smell. Think it's time to say goodbye to this Hilton.

Satisfactory hotel for a single night. However, in the morning there was a lot of air coming g out of the faucets and into the toilet. The water was VERY brown for about 3 minutes. Disturbing.

It’s clean. So if you’re looking for a place to stay, it is clean. The kitchen staff couldn’t be nicer. Front desk staff is meh. Diamond members enjoy breakfast for free, which is something that the front desk should have told me about when I checked in. There’s no bell service, so you’ll have to get your own bags up to your room. There’s no valet - you have to self park in the garage next door (but the Hilton will stamp your ticket so you can go in and out). The hallways and elevator banks look like a hospital. I kept listening for the hospital “beep, beep.” The room itself was quite shabby. Peeling wallpaper, peeling paint, stains on the ceiling. I get that it’s a tough spot and probably not seeing a ton of business. But at some point, you have to do something about the wallpaper and paint.

HORRIBLE EXPERIENCE!!!!! I wouldn’t recommend staying here at all. Our room was booked over a week in advance as a King bed room as we had an event that day. We show up and we are sent upstairs to a room with two small beds! We thought It must have been a mistake but then after going downstairs, to our surprise, they knew that wasnt the room we booked and it was “all they had.” Following this the night time auditor Justin, told us they were fully booked for the night and there was NOTHING they could do! According to him there wasn’t a single one bed room for us, even though online showed many available rooms available to book. No one ever called to let us know our room was not available, they instead thought it was a better idea for us to show up and send us up still NOT telling us. It was a bait and switch situation. It was disgraceful that we couldn’t even stay in the room we booked. We also called in TWICE in the same day to confirm our check in time! SO UNHELPFUL AND NOT FRIENDLY TO CUSTOMERS. ENDED UP LEAVING AND STAYED ELSEWHERE

Abby at the front desk and Raydn in the lounge/restaurant are super. Both ladies are super sweet and helpful. The food in the restaurant was very good.